Estate Services Caretaker
| Posting date: | 22 December 2025 |
|---|---|
| Salary: | £24.24 to £32.06 per hour |
| Additional salary information: | Rate: PAYE £24.24 per hour / Umbrella £32.06 per hour |
| Hours: | Full time |
| Closing date: | 10 January 2026 |
| Location: | Islington, North London |
| Remote working: | On-site only |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1660252 |
Summary
Neway International are seeking an Estate Services Coordinator to join our client based with the London Borough of Islington.
Location: 222 Upper Street, Islington
Hours: 35 hours per week (08:00–16:00)
Start Date: 26 January 2026
End Date: 20 April 2026
Employment Type: Temporary
Work Pattern: Frontline – full presence required within the borough
Rate: PAYE £24.24 per hour / Umbrella £32.06 per hour
About the Client
Islington Council’s Homes & Neighbourhoods directorate is committed to delivering high‑quality, safe, and well‑maintained estates for residents across the borough. The Estate Services team plays a vital frontline role in ensuring communal areas are clean, safe, and welcoming, while supporting wider neighbourhood services and community wellbeing.
The Role
The Estate Services Coordinator will lead a team of caretakers to ensure estates are maintained to the highest standards of cleanliness, safety, and appearance. This is a frontline, resident‑facing role requiring strong leadership, excellent communication skills, and a proactive approach to problem‑solving. You will oversee inspections, manage performance, ensure compliance with health and safety requirements, and work collaboratively with internal teams and partner agencies.
Weekend working (on a rota basis), evening meetings, and out‑of‑hours commitments form part of this role.
Key Responsibilities
Lead and manage a dispersed team of caretakers, including induction, supervision, training, performance management, and sickness monitoring.
Provide weekend caretaker supervision on a rotating basis (approximately one weekend in eight).
Conduct regular inspections of communal areas, including cleaning standards, estate lighting, horticulture, repairs, waste collection, play areas, and garages.
Ensure all health and safety tasks, including fire safety inspections and fire risk assessment actions, are completed within required timescales.
Review inspection reports, resident feedback, and complaints; take corrective action and provide clear written responses within required timeframes.
Maintain accurate estate performance records, including caretaker storage, equipment, materials, and PPE compliance.
Respond to emergencies, supporting residents and liaising with emergency services and utility providers.
Work collaboratively with other Estate Services Coordinators, covering duties during absences and supporting cross‑borough issues.
Engage with TRAs, TMOs, leaseholder groups, councillors, and partner agencies; attend evening meetings and joint estate inspections.
Support the development and implementation of new policies, procedures, and service improvements.
Use council IT systems to record inspections, fire safety tasks, and other workstreams.
Ensure safeguarding awareness and report concerns appropriately.
Candidate Requirements
Knowledge, Experience & Skills
Experience providing services to the public (E).
Experience leading and managing staff, including performance, conduct, and training (E).
Knowledge of health and safety legislation relevant to caretaking and estate services; willingness to undertake H&S training (E).
Knowledge of estate services including grounds maintenance, refuse/recycling, repairs, and cleaning practices (E).
Strong verbal and written communication skills, including report writing and liaison with residents, councillors, MPs, and partner agencies (E).
Ability to work flexibly, use initiative, think creatively, and be solution‑focused (E).
Ability to meet the physical demands of the role, including extensive walking, stair climbing, and working outdoors in all weather (E).
Ability to manage resources and meet performance targets (E).
Ability to contribute to policy and procedure development (E).
Willingness to attend evening meetings, provide weekend cover, and undertake out‑of‑hours duties (E).
Commitment to equality, diversity, and inclusion (E).
Additional Requirements
Basic DBS
Compliance with the council’s declaration of interest procedure
Location: 222 Upper Street, Islington
Hours: 35 hours per week (08:00–16:00)
Start Date: 26 January 2026
End Date: 20 April 2026
Employment Type: Temporary
Work Pattern: Frontline – full presence required within the borough
Rate: PAYE £24.24 per hour / Umbrella £32.06 per hour
About the Client
Islington Council’s Homes & Neighbourhoods directorate is committed to delivering high‑quality, safe, and well‑maintained estates for residents across the borough. The Estate Services team plays a vital frontline role in ensuring communal areas are clean, safe, and welcoming, while supporting wider neighbourhood services and community wellbeing.
The Role
The Estate Services Coordinator will lead a team of caretakers to ensure estates are maintained to the highest standards of cleanliness, safety, and appearance. This is a frontline, resident‑facing role requiring strong leadership, excellent communication skills, and a proactive approach to problem‑solving. You will oversee inspections, manage performance, ensure compliance with health and safety requirements, and work collaboratively with internal teams and partner agencies.
Weekend working (on a rota basis), evening meetings, and out‑of‑hours commitments form part of this role.
Key Responsibilities
Lead and manage a dispersed team of caretakers, including induction, supervision, training, performance management, and sickness monitoring.
Provide weekend caretaker supervision on a rotating basis (approximately one weekend in eight).
Conduct regular inspections of communal areas, including cleaning standards, estate lighting, horticulture, repairs, waste collection, play areas, and garages.
Ensure all health and safety tasks, including fire safety inspections and fire risk assessment actions, are completed within required timescales.
Review inspection reports, resident feedback, and complaints; take corrective action and provide clear written responses within required timeframes.
Maintain accurate estate performance records, including caretaker storage, equipment, materials, and PPE compliance.
Respond to emergencies, supporting residents and liaising with emergency services and utility providers.
Work collaboratively with other Estate Services Coordinators, covering duties during absences and supporting cross‑borough issues.
Engage with TRAs, TMOs, leaseholder groups, councillors, and partner agencies; attend evening meetings and joint estate inspections.
Support the development and implementation of new policies, procedures, and service improvements.
Use council IT systems to record inspections, fire safety tasks, and other workstreams.
Ensure safeguarding awareness and report concerns appropriately.
Candidate Requirements
Knowledge, Experience & Skills
Experience providing services to the public (E).
Experience leading and managing staff, including performance, conduct, and training (E).
Knowledge of health and safety legislation relevant to caretaking and estate services; willingness to undertake H&S training (E).
Knowledge of estate services including grounds maintenance, refuse/recycling, repairs, and cleaning practices (E).
Strong verbal and written communication skills, including report writing and liaison with residents, councillors, MPs, and partner agencies (E).
Ability to work flexibly, use initiative, think creatively, and be solution‑focused (E).
Ability to meet the physical demands of the role, including extensive walking, stair climbing, and working outdoors in all weather (E).
Ability to manage resources and meet performance targets (E).
Ability to contribute to policy and procedure development (E).
Willingness to attend evening meetings, provide weekend cover, and undertake out‑of‑hours duties (E).
Commitment to equality, diversity, and inclusion (E).
Additional Requirements
Basic DBS
Compliance with the council’s declaration of interest procedure