Customer Advisor
| Posting date: | 22 December 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 21 January 2026 |
| Location: | LL30 2AF |
| Remote working: | On-site only |
| Company: | Supertemps Limited |
| Job type: | Temporary |
| Job reference: | 9802-1293 |
Summary
Looking for a role where you can make a real difference to customers’ experiences while developing your skills in a busy, fast-paced environment? This role offers the chance to work for a leading provider, supporting customers across the UK, and be part of a friendly and motivated team.
In the Customer Advisor / Call Centre role, you will be:
• Handling customer enquiries via telephone, email, Live Chat, and SMS, booking appointments, and providing product/service support
• Making targeted outbound calls to schedule or reschedule appointments, maximise schedules, and highlight promotions
• Recording all customer interactions accurately in the CRM and ensuring a high-quality customer experience
To be successful in the Customer Advisor / Call Centre role, you will need:
• Previous experience in a customer-focused role
• Strong IT skills including Word, Excel, and Outlook and the ability to learn new systems quickly
• A calm and collected approach under pressure in a fast-paced environment
• Excellent phone skills, including handling complaints effectively
• Empathy, patience, and the ability to assist clients with communication difficulties
• High attention to detail and accuracy
• A flexible, team-oriented approach
This is a temporary role for a period of 12 weeks initially working full time with a 4-week rotating shift pattern including some evenings and Saturdays.
You'll be based in modern offices in Llandudno (accessible via public transport) and on an hourly rate of £12.21 + benefits.
If you’re organised, customer-focused, and enjoy working in a supportive team environment, we want to hear from you.
Proud member of the Disability Confident employer scheme