Receptionist
| Posting date: | 22 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30k |
| Hours: | Full time |
| Closing date: | 21 January 2026 |
| Location: | London |
| Company: | Guarding UK |
| Job type: | Permanent |
| Job reference: | 795 |
Summary
Job Advert
Area: Aldgate
30k total
Monday-Friday
8am-5pm and/or 9am-6pm (subject to requirements)
Closing Date: 05/01/2026
Job ID: 795
Role Purpose
To deliver a proactive, five-star security and guest experience service within a multifunctional office and events environment.
The role ensures the safety and security of the building, supports exceptional client engagement, and works closely with the
in-house Facilities team, reception, and building occupants to maintain compliance with security legislation, health and safety
standards, and best operational practices.
Key Responsibilities
Security Operations
* Monitor building security in line with legislative protocols and best practices.
* Conduct perimeter checks and proactive site patrols.
* Operate and monitor CCTV systems; liaise with external monitoring stations as required.
* Maintain accurate incident reporting in the security log and escalate issues promptly.
* Act as a key point of support during emergency procedures and building evacuations.
Guest Experience
* Provide a professional, welcoming presence at the front of house.
* Deliver a high standard of customer service to building occupants and visitors.
* Support reception during busy periods, including answering calls and assisting guests.
* Maintain the presentation and cleanliness of reception and communal areas.
Event Support
* Assist with security planning and monitoring for building events.
* Ensure compliance with up-to-date protocols for event management and security legislation.
* Provide on-site support during events for smooth operations.
Facilities & Operational Support
* Conduct routine health and safety checks and report hazards or non-compliance.
* Assist with postal duties and manage assigned tasks in the in-house CRM system.
* Support minor maintenance tasks within competency and safety limits.
* Engage with facilities contractors in line with site processes and protocols.
* Proactively report and follow up on facilities-related tasks and reactive works.
Skills & Attributes
* Professional, confident, and customer-focused approach.
* Strong communication and interpersonal skills.
* Ability to remain calm and effective under pressure.
* Flexible and proactive attitude to support a dynamic building environment.
* Knowledge of security legislation, health and safety standards, and emergency procedures.
* First Aid and Fire Warden certification (essential).
* Door Supervisor qualification (desirable).
Compliance Checklist
Security & Legislative Compliance
* Monitor building security in line with current legislation and site protocols.
* Ensure event security procedures comply with legal requirements and updated standards.
* Maintain accurate incident reporting in the security log.
* Liaise with external CCTV monitoring station and report any irregularities promptly.
Health & Safety
* Conduct routine health and safety checks across the premises.
* Complete risk assessments for non-standard tasks or events.
* Ensure compliance with emergency evacuation procedures and assist during drills or real incidents.
* Wear appropriate PPE when required.
Facilities & Operational Support
* Proactively report and follow up on facilities-related tasks and reactive works.
* Support minor maintenance tasks within competency and safety limits.
* Assist with postal duties and update tasks in the in-house CRM system.
* Engage with facilities contractors in line with site processes.
Reception & Client Engagement
* Provide professional support to reception during peak times (answer calls, assist visitors).
* Maintain the presentation and cleanliness of reception and communal areas.
* Deliver a confident, courteous service to all building occupants and visitors.
Event & Security Monitoring
* Support event security planning and monitoring in compliance with protocols.
* Perform perimeter checks and proactive site monitoring.
* Ensure CCTV systems are operational and report any faults immediately.
Communication & Reporting
* Maintain clear communication with the Facilities team and Head of Facilities.
* Log all incidents accurately and escalate as required.
* Document compliance checks and safety observations
Employee Benefits
RUK takes pride in offering benefits that promote health and wellbeing.
* Ride to Work Scheme
* 20 days annual leave plus bank holidays
* 3% pension contribution
* Employee Assistance Programme
* Credit Union
* Long Service Rewards
* Employee of the Month/Year
We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Area: Aldgate
30k total
Monday-Friday
8am-5pm and/or 9am-6pm (subject to requirements)
Closing Date: 05/01/2026
Job ID: 795
Role Purpose
To deliver a proactive, five-star security and guest experience service within a multifunctional office and events environment.
The role ensures the safety and security of the building, supports exceptional client engagement, and works closely with the
in-house Facilities team, reception, and building occupants to maintain compliance with security legislation, health and safety
standards, and best operational practices.
Key Responsibilities
Security Operations
* Monitor building security in line with legislative protocols and best practices.
* Conduct perimeter checks and proactive site patrols.
* Operate and monitor CCTV systems; liaise with external monitoring stations as required.
* Maintain accurate incident reporting in the security log and escalate issues promptly.
* Act as a key point of support during emergency procedures and building evacuations.
Guest Experience
* Provide a professional, welcoming presence at the front of house.
* Deliver a high standard of customer service to building occupants and visitors.
* Support reception during busy periods, including answering calls and assisting guests.
* Maintain the presentation and cleanliness of reception and communal areas.
Event Support
* Assist with security planning and monitoring for building events.
* Ensure compliance with up-to-date protocols for event management and security legislation.
* Provide on-site support during events for smooth operations.
Facilities & Operational Support
* Conduct routine health and safety checks and report hazards or non-compliance.
* Assist with postal duties and manage assigned tasks in the in-house CRM system.
* Support minor maintenance tasks within competency and safety limits.
* Engage with facilities contractors in line with site processes and protocols.
* Proactively report and follow up on facilities-related tasks and reactive works.
Skills & Attributes
* Professional, confident, and customer-focused approach.
* Strong communication and interpersonal skills.
* Ability to remain calm and effective under pressure.
* Flexible and proactive attitude to support a dynamic building environment.
* Knowledge of security legislation, health and safety standards, and emergency procedures.
* First Aid and Fire Warden certification (essential).
* Door Supervisor qualification (desirable).
Compliance Checklist
Security & Legislative Compliance
* Monitor building security in line with current legislation and site protocols.
* Ensure event security procedures comply with legal requirements and updated standards.
* Maintain accurate incident reporting in the security log.
* Liaise with external CCTV monitoring station and report any irregularities promptly.
Health & Safety
* Conduct routine health and safety checks across the premises.
* Complete risk assessments for non-standard tasks or events.
* Ensure compliance with emergency evacuation procedures and assist during drills or real incidents.
* Wear appropriate PPE when required.
Facilities & Operational Support
* Proactively report and follow up on facilities-related tasks and reactive works.
* Support minor maintenance tasks within competency and safety limits.
* Assist with postal duties and update tasks in the in-house CRM system.
* Engage with facilities contractors in line with site processes.
Reception & Client Engagement
* Provide professional support to reception during peak times (answer calls, assist visitors).
* Maintain the presentation and cleanliness of reception and communal areas.
* Deliver a confident, courteous service to all building occupants and visitors.
Event & Security Monitoring
* Support event security planning and monitoring in compliance with protocols.
* Perform perimeter checks and proactive site monitoring.
* Ensure CCTV systems are operational and report any faults immediately.
Communication & Reporting
* Maintain clear communication with the Facilities team and Head of Facilities.
* Log all incidents accurately and escalate as required.
* Document compliance checks and safety observations
Employee Benefits
RUK takes pride in offering benefits that promote health and wellbeing.
* Ride to Work Scheme
* 20 days annual leave plus bank holidays
* 3% pension contribution
* Employee Assistance Programme
* Credit Union
* Long Service Rewards
* Employee of the Month/Year
We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.