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Head Host/ess

Job details
Posting date: 19 December 2025
Salary: £14.04 per hour
Additional salary information: Up to £16.50/hour (rate inclusive of TRONC)
Hours: Full time
Closing date: 18 January 2026
Location: London, London, EC2A 3JL
Remote working: On-site only
Company: PPHE Hotel Group
Job type: Permanent
Job reference: req14647_1766165863

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Summary

Head Host/ess job opening at The Brush Grand Cafe

The Brush is an all-day Grand Cafe, Lounge and Cocktail Bar taking inspiration from some of the best dishes & drinks across Europe.

We are seeking an extraordinary Head Host/ess, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter. You will be dedicated and passionate about leading the team by example.

If you possess the finesse honed in bustling high-volume eateries and thrive in the whirlwind of a fast-paced environment, where dreams become a reality and memories are etched in gold, then this is your calling.

Your journey so far …

As our Head Host/ess, you will receive:

  • Salary: £14.04 per hour plus generous tronc (Up to £16.50 per hour inclusive of tronc)
  • Subsidised Travel arrangements after midnight (if applicable)
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
  • Two free meals per day - including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans (if applicable)
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training

As our Head Host/ess, you will:

  • Take pride in exceeding guests' expectations and being able to anticipate guests' needs and deliver a memorable experience
  • Be a passionate and highly motivated Leader with the ability to inspire your team
  • Lead by example, enthusing your team by sharing your passion for brilliant food & drink and outstanding customer service
  • Ensure our restaurant runs smoothly, delivering memorable experiences
  • Manage bookings and know about reservation systems such as OpenTable, SevenRooms, etc.

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.

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