Administration Officer | Berkshire Healthcare NHS Foundation Trust
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,240 - £27,928 per annum, pro rata (incl of HCAS) |
| Hours: | Part time |
| Closing date: | 18 January 2026 |
| Location: | Finchampstead, RG40 3RG |
| Company: | Berkshire Healthcare NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7695195/371-CHS1128-B |
Summary
Previous applicants need not apply
Full Time / Part time hoursavailable(this will be candidate dependentand discussed at interview)
An exciting opportunity has arisen to join the expanding, innovative administration team for theMSK CSS/IPASS/BLISServices, in the roleofanAdministration Officer. The post is on apermanentband3contract, based at our Finchampstead clinic, just outside of Wokingham.We are currently offering flexible home and office working.We are looking for someone who is approachable, with a warm personality, and great people skills to join our team.
TheMSK CSS/IPASS / BLIS AdministrationTeam, prides itself on the continuous support we provide to our clinical staff. Good and effective teamwork throughout is a vital part of what encompasses our community services.
The team of administration officers are led and supported by Administration Managersand Administration Lead Officers. The team consists of Service Managers, Advanced Physiotherapy Practitioners, service leads, clinical / counsellingpsychologistsand other healthcare professionals, including medical consultants.
• To use electronic patient booking systems, including E-Referrals and RIO to helpfacilitatean efficient referral and booking process
• To use and support witha variety ofdigital& electronicapplications systems-incWebex, our flexible telephone system.
• To be an accessible andcentral pointof contact for service users, including patients and GP’s
• Take responsibility for assigning caseloads / task management
• Demonstrate clear and concise methods of communication as you will be dealing with a variety of referral andpatient relatedqueries.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for you to be considered for this role:
• Ability to work well within a team
• Excellent communication skills
• Multitask and provide admin support across different areas within our 3 services
• Show flexibility, compassion and understanding to develop our services and better the patient experience.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to contact: Gemma Myers (AdministrationManager Mon-Thurs) on Gemma.Myers@berkshire.nhs.uk,who’llbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Sunday 28 Dec 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.