Hospitality Manager

Posting date:	19 December 2025
Salary:	£44,489 per year
Hours:	Full time
Closing date:	18 January 2026
Location:	WD23 2PY
Remote working:	On-site only
Company:	Quantum Care
Job type:	Permanent
Job reference:	HOSPM/BUSH-66012

Summary

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

An exciting opportunity has arisen for a Hospitality Manager to work collaboratively with colleagues to ensure the hospitality function of the Home is to a high standard and ensuring our residents receive a high quality, personal centered hospitality service that fits within the QC vision and values.

Responsibilities:

• Ensure that all residents are provided with an exceptional environment to live in and
• an experience that meets and exceeds their needs and expectations.
• Organise a planned programme of hospitality related services in accordance with the requirements of the residents at the Home liaising with team members and residents.
• Organise and manage the rota for Housekeeping (including laundry), maintenance and catering services and ensure the correct staffing level and deployment of team members across the Home to meet full expectations of our residents.
• This will include the monitoring of the meal time experience and working closely with the Residents and Staff to ensure the delivery of a fine dining experience in a timely and efficient manner collaboratively with the Facilities Department to ensure the Home is maintained to a high standard
• Keep to evidence compliance with all external regulators of cleanliness and hygiene throughout the home.

Requirements:

• Work closely with the Chef Manager to ensure the food service experience meets the
• Ensure that all maintenance and repairs are addressed promptly working
• Ensure that all records relating to maintenance checks (internal and
• Ensure the housekeeping function is effective, efficient, and maintains high standards
• NVQ Level 4 or above in Hospitality Management (or
• equivalent)
• NVQ Level 4 or above in Health and Social Care (or equivalent) is desirable
• Minimum 3 years’ experience in the same or similar role within residential, hotel/ hospitality industry.
• Experience in managing training and setting standards for all staff managed under the housekeeping and catering services.

If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

• Competitive salaries
• Career development opportunities and recognition of career milestones
• First class in house training provided from day one
• Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life
• Company Pension Scheme (after 1 years’ service)
• Free DBS check
• Access to retail discounts and offers

Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.