Ward Clerk / Data Analyst
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | £27,021.56 per year |
| Additional salary information: | £27021.56 a year |
| Hours: | Full time |
| Closing date: | 04 January 2026 |
| Location: | Carlisle, CA2 4SD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0371-25-0003 |
Summary
Overall Aims To provide a high standard of administrative and data management support to Eden Valley Hospice and Jigsaw, ensuring accurate patient records, efficient clinical administration, and robust data analysis to inform decision-making and improve service quality Key Responsibilities Clinical & Administrative support Responsible for providing secretarial and administrative support to both clinical and non-clinical areas of the Hospice with primary base being the Adult Inpatient Unit. Act as first point of contact for visitors, relatives, carers, and professionals both face-to-face and via telephone. Confidently answering the telephone, fielding calls and taking/passing on messages when required Assisting with informing appropriate professionals following a patients death/discharge Requesting confidential records and ensuring these are transferred and stored securely, including safe disposal in accordance with current legislation Accountable for the preparation and development of necessary documentation for clinical areas Maintenance of up-to-date ways of working for AIPU and relevant administration processes Responsible for ensuring filing systems are organised and maintained Returning NHS medical records using iFit system Update NHS IT and secure logins for both new starters and leavers Delivering systems (EMIS) support and training to clinical staff as required Support with internal and external room bookings. Provide cover for the main reception and other clinical areas when required. Provide administration support for relevant clinical meetings including sending out meeting invitations, documentation such as agendas and minute taking when required Providing holiday cover for Ward Clerks and to work flexibly during these times to ensure cover is available Monday Friday. Willingness to participate in training as required to keep up to date with current technology, legislation, best practice and new process and procedures. To undertake any other appropriate duties as requested and within your capability as dictated by the needs of the organisation Data Analytics & Reporting Shared responsibility for maintaining a computerised system (EMIS Web) to record patient information for Adult and Childrens services, including support system administration duties. Support with management of EMIS system inclusive of: designing and maintaining of coded templates, production of high-quality data aligned to Hospice Key Performance indicators Support with general data quality reporting and analysis. Support with monthly and quarterly reporting on EMIS. Use of Power BI programme to present data and maintenance of relevant spreadsheets containing clinical data. Support with any other data requests from relevant managers. Compliance & Governance Ensure adherence to GDPR and Data Protection Act 2018 to ensure effective information governance and safeguarding.. Maintain confidentiality and information governance standards.