Primary Care Network Manager (PCN)
| Posting date: | 19 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 11 January 2026 |
| Location: | Manchester, M40 7LH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0035-25-0023 |
Summary
Job responsibilities 1. PCN Coordination & Delivery Lead day-to-day operational management of the PCN. Ensure full delivery of all PCN DES service specifications Mobilise new services, ensuring delivery of KPIs. Produce regular updates, dashboards and escalation reports for PCN leadership. 2. Programme, Performance & KPI Management Deliver PCN transformation programmes Manage IIF (where applicable), CAA, EA DES reporting, GPAD validation and ES dashboards. Run searches, track outcomes and provide data driven recommendations. 3. Workforce & ARRS Management Oversee the full ARRS lifecycle including recruitment, onboarding, job planning and supervision. Support workforce integration across practices. 4. Financial & Contract Management Work with finance manager to fulfil contractual, reporting and other financial obligations within the PCN DES 5. Digital, Data & Operational Transformation Lead the PCNs digital strategy including online triage, telephony optimisation and patient communication systems. 6. Compliance, Governance & Quality Assurance Work with Operational lead to maintain PCN-wide governance including risk register, audit cycles, policies and incident reviews. Maintain alignment with CQC governance requirements for PCN delivered services. 7. Enhanced Access Service Management Lead operational delivery of the Enhanced Access service. Manage rotas, induction, governance and utilisation metrics. Ensure compliance with workforce and appointment type reporting. 8. Stakeholder Engagement & Communication Act as the primary operational contact for practices, ICB, borough teams, community providers and VCS partners. Organise PCN meetings, MDT forums, operational huddles and stakeholder groups. Produce agendas, minutes and action logs. 9. Estates, Rota & Service Management Coordinate with practices with estates planning including room utilisation and shared hub coordination. Manage rotas for Enhanced Access, ARRS activity and across PCN clinics. Maintain business continuity plans and support emergency response arrangements.