Operational Team Leader
| Posting date: | 18 December 2025 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 01 January 2026 |
| Location: | Brighton, BN2 3EW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9354-25-1453 |
Summary
The team leader role will take over operational management of 15 clinical and non-clinical members of the team on a 6 weekly basis. The post holder will be responsible and provide effective leadership for the two diagnostic clinical teams, providing a high-quality service within the resources available. The post holder will coordinate and lead team functioning with particular focus on performance monitoring and management of information with support from the business manager. The post holder will ensure and hold to account performance targets set for the service. The post holder will attend meetings with financial manager and will deliver a service within the agreed financial budget. Ensure that the team functions in line with the care group core business. The postholder, together with professional leads, will coordinate recruitment and selection of staff within the team, leading on decisions together with the NDS LLM. The post holder will oversee all standard complaint responses and chair the weekly complaints meeting, working closely with PALS and escalating as appropriate more complex concerns. The post holder will coordinate any clinical aspects of complaints are attended to in a timely fashion. The post holder will respond to Serious Incidents as appropriate (we on average sadly receive 2 deaths a month of patients on our waiting list currently). The post holder will also ensure that recommendations from SI's, near misses, complaints and other incidents are implemented across all disciplines within the team with support from Professional Leads. The post holder will complete IMRs within the expected timeframe from an operational perspective and support the clinical leads to complete their review. The post holder will complete an action log of learning from IMRs and incidents for the service and oversee completion of actions. The post holder will respond to Safeguarding concerns and investigations as appropriate. The post holder will respond to communications regarding team issues. They will support the business planning of the service jointly with the NDS LLM and will promote the health and wellbeing of the team by promoting healthy working, managing time and implementation of Trust policies. The post holder will take responsibility for the Wellbeing reviews of all staff and implement any reasonable adjustments arising from protected characteristics The post holder will be responsible for management of multi-disciplinary hub, ensuring that patients are reviewed consistently and allocated appropriately and limited MDT resource is optimised for patient flow. Completion of minutes, development and maintenance of hub spreadsheet and actions arising. The post holder will be responsible for management and operational oversight of medical workforce