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Mental Health Service Manager

Job details
Posting date: 17 December 2025
Salary: £64,844.00 to £68,987.00 per year
Additional salary information: £64844.00 - £68987.00 a year
Hours: Full time
Closing date: 27 December 2025
Location: Trowbridge, BA14 8JN
Company: NHS Jobs
Job type: Permanent
Job reference: F0041-6241

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Summary

Job Context Adult care is a high-profile public service provided by the Council in partnership with the local NHS though contractual and partnership agreements, the Voluntary & Community sector, and user-led organisations. The service delivers high quality and effective contact, assessment, care management and Social Work and Occupational Therapy service to all people that approach adult social care and those that go on to require an assessment by teams. Adult Social Care delivers services to people who need a rapid response to a crisis, need help to maintain their independence where they have complex needs, and promotes preventative services which help people remain well and independent. The service ensures that individualised care and safeguarding of vulnerability and risk is provided in conjunction with other health and social care services and that the Council performs its statutory duty in relation to the provision of Adult Social Care services including statutory responsibilities of the Mental Health Act. Job Purpose This post is the Service Manager & line manager for: Mental Health teams, the Deprivation of Liberty Safeguards (soon to be Liberty Protection Safeguarding LPS), the Best Interest Assessor function, Approved Mental Health practitioner (AMHP) team and Emergency Duty Service (EDS). Support the Head of Service and Director to ensure a process of continual improvement and embedding a strengths-based approach to practice that delivers choice and control for individuals. As part of the extended senior management team of the Adult Care directorate the post holder will provide support to ensure that services are delivered to the highest standards, providing robust quality assurance, compliance with all legal and statutory requirements and within an effective and efficient budgetary framework. Specific duties and responsibilities include: Service expert with responsibility for leading the identification, development and delivery of effective strategies for improving service delivery in adult social care. Service Lead on the continuous development of performance management systems to improve quality and delivery in the service. Service Lead for the recruitment and retention within the service working closely with HR&OD to develop strategies and initiatives to support and build service capacity. Supporting the Head of service to ensure that services are CQC inspection ready, working with the inspection leads to understand, prepare for and develop action plans related to inspections. Provide support to the Head of Service in the line management and supervision of the team managers in response to increasing work volumes and other changes which have impacted on the capacity within adult social care. Work closely with the Senior Management team across the directorate including the to ensure that there is alignment across the services in terms of a focus on prevention and early intervention and high quality social care practice. Oversee and coordinate the processes for regulating, warranting and re-warranting of Approved Mental Health Professionals (AMHPs) across daytime and out-of-hours teams (EDS), ensuring compliance with statutory requirements. Note: Formal authorisation of warranting and re-warranting is undertaken by the Head of Service. Support the Head of Service with activities within joint programmes with the ICS and other partner agencies, towards integrated approaches to continuing health care (CHC), Section 117 and joint funded pathways, ensuring effective partnership working to provide delivery of health and social care. Supporting SMT and Service Managers in terms of providing cover across the directorate during periods of absence. Examples of specific tasks to be undertaken include (not exhaustive): Developing strategies to realise savings and service improvements within the service using performance information to identify efficiencies in the service. Responsibility for the recruitment within the service area and ensure learning is shared across the directorate. Develop recruitment and retention strategies, working closely with the HR&OD leads to implement these alongside initiatives to recruit and retain staff in critical posts. Thisincludes working closely with Principal Social Worker and Principal Occupational Therapist and other development programmes aimed at improving recruitment and retention within the service. Provide technical support and expertise to deliver the service priorities identified in the corporate business plan and people strategy. Where applicable lead on projects to deliver actions required.

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