Income Manager
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £47,085.94 per year |
| Additional salary information: | plus benefits |
| Hours: | Full time |
| Closing date: | 14 January 2026 |
| Location: | Salford, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | ForHousing |
| Job type: | Contract |
| Job reference: |
Summary
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Income Maximisation team, you’ll deliver a high-quality and performance-driven service ensuring consistency and efficiency across all operations, maintaining a centralised approach with a customer-focused experience at the local level.
Why ForHousing?
• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you
• MyPerks – through our all-in-one employee platform (STAR) you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
• SmarTech – purchase technology or white goods and spread the cost
• Wellbeing centre, through STAR access - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
• Cycle to work scheme – save up to 40% on bikes and equipment
• Employee Assistance Programme – access to a 24/7 counselling and support helpline, as well as wellbeing and financial cover
What you’ll be doing:
• All aspects of leadership and management of a team of Income Officers, Welfare Benefit Officers, and Money Advisors; providing an effective and proactive income collection service which is target driven.
• Supporting the Head of Income Maximisation to develop and implement income management strategies, ensuring best practice and meeting regulatory requirements.
• Building and maintaining positive internal and external partnerships, promoting interagency collaboration.
• Overseeing court activity related to income collection and contributing to effective budget management.
• Ensuring tenancy sustainability through relevant support and risk management, maintaining a customer-focussed approach.
• Driving continuous service improvement.
What we’re looking for:
• Experience in a similar role, as a leader in social housing.
• Knowledge and understanding of relevant legislation including Income Management and Money Advice.
• CIH membership and a relevant housing qualification/degree would be ideal.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
As part of our Income Maximisation team, you’ll deliver a high-quality and performance-driven service ensuring consistency and efficiency across all operations, maintaining a centralised approach with a customer-focused experience at the local level.
Why ForHousing?
• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• Agile working – we are outcome driven, so we empower you to do your best work, in the way that works best for you
• MyPerks – through our all-in-one employee platform (STAR) you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
• SmarTech – purchase technology or white goods and spread the cost
• Wellbeing centre, through STAR access - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
• Cycle to work scheme – save up to 40% on bikes and equipment
• Employee Assistance Programme – access to a 24/7 counselling and support helpline, as well as wellbeing and financial cover
What you’ll be doing:
• All aspects of leadership and management of a team of Income Officers, Welfare Benefit Officers, and Money Advisors; providing an effective and proactive income collection service which is target driven.
• Supporting the Head of Income Maximisation to develop and implement income management strategies, ensuring best practice and meeting regulatory requirements.
• Building and maintaining positive internal and external partnerships, promoting interagency collaboration.
• Overseeing court activity related to income collection and contributing to effective budget management.
• Ensuring tenancy sustainability through relevant support and risk management, maintaining a customer-focussed approach.
• Driving continuous service improvement.
What we’re looking for:
• Experience in a similar role, as a leader in social housing.
• Knowledge and understanding of relevant legislation including Income Management and Money Advice.
• CIH membership and a relevant housing qualification/degree would be ideal.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.