Receptionist
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £12.45 per hour |
| Additional salary information: | £12.45 an hour |
| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | Featherstone, WF7 7PJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5017-25-0002 |
Summary
Duties and responsibilities The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operations or Business manager, dependent on current and evolving practice workload and staffing levels. This list is none exhaustive: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Maintaining and monitoring the practice appointments system Processing in person and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate health care professional Checking PATCHs or equivalent and passing on to the appropriate clinician Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processingrepeatsprescriptionsin accordance withpracticeguidelines Computer data entry/data allocation and collation; processing and recording informationin accordance withpracticeprocedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking ofconsulting rooms asrequired Providing clericalassistancetopracticestaff asrequiredfrom time to time, including word/data processing, filing,photocopyingand scanning Provision of refreshments for staff and visitors asrequired; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area,noticeboardsand leaflet dispensers tidy and free from obstructions and clutter Monitoring of stationary and other supplies Putting up posters on the notice board in the waiting room Manage the answering machine for Target / Bank Holidays Monitoring NHS net email daily Managing recalls and LTC lists and invites as per administrative role the individual is trained for. If trained for this;processing claims forcontraceptionand minor surgery. Handling pathology samples and ensuring they are sent off correctly. Producing vaccination lists and inviting / booking those due in the month. Monitoring paper records in/ outof PCSE. Confirming appointments. Managing rooms and appointing staff to rooms for the next day. Registrations EDI andSummarising Managing andmaintainingGP onlinerequests DNA management and processing GDPR processes for SARS, patient access & digital requirements Completion of auditsrequired Update SOP or policy in own area of work