Customer Services Information Guide
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £13.9 per hour |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Swindon, South West, SN1 2JG |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP219835CT1757-OR19658-17122025 |
Summary
Customer Services Information Guide needed in Swindon
This is a temporary contract paying £13.90ph PAYE
This is a temporary role
The reference number is: OR19658
The successful candidate will answer calls from customers, using Call Centre technologies. They will answer emails from customers using digital email technology and will listen attentively to customer requirements asking pertinent questions to establish facts in order to gain a full understanding of the customer’s needs.
They will maintain customer service standards by answering customer’s telephone calls and emails, being courteous, welcoming and professional at all times. Once the customers’ needs are understood, give them the support and confidence to self-serve to answer their own query or by using equipment with a view to using their own where possible in the future.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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