Assistant Pay & Reporting Officer
| Posting date: | 17 December 2025 |
|---|---|
| Salary: | £29,540 to £32,061 per year |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Clyst St. George, Exeter |
| Remote working: | On-site only |
| Company: | Devon & Somerset Fire & Rescue Service |
| Job type: | Permanent |
| Job reference: | PS00826 |
Summary
Join Our Team as a Pay and Reporting Assistant Officer at Devon and Somerset Fire and Rescue Service!
Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, has the opportunity for a Pay and Reporting Assistant Officer to join our People Services team based at our Service Headquarters in Exeter. This is a permanent, full-time position (37 hours per week) that offers a competitive salary starting at £29,540 rising annually to £32,061 (gross) pro rata per annum.
About Us
At Devon and Somerset Fire and Rescue Service, our mission is to create a safer world by preventing fire and rescue emergencies. We pride ourselves on our fantastic reputation, built on the dedication and expertise of our skilled workforce. By joining us, you will be a key player in enhancing the services we provide across beautiful Devon and Somerset.
Find out more
As a Payroll and Reporting Assistant Officer you will play an active role in the monthly payroll processes, including reconciliation of data and oversee first line casework for incorrect payments and queries regarding pay (sickness claims, allowances and other changes).
You will provide comprehensive reporting and analysis (based on HR Database content) to support payroll analysis, data returns, audits and other reporting requirements for the Service.
Find out more:
Key Responsibilities
• To be responsible for maintaining and updating essential spreadsheets, databases and systems, in accordance with the Data Protection Act. This will include the input and processing of pay and personnel data and taking any associated follow up actions.
• To ensure that operational activity and availability claims are extracted from Gartan systems and processed accurately for every payment run.
• Actively participating in reconciliation of monthly payroll data to ensure that this action is completed on time and in full.
• To facilitate the reconciliation of absence data between Gartan and iTrent as part of the monthly payroll process and minimise overpayment situations for on-call colleagues.
• Handling payment errors, including identification of causes, liaising with stakeholders, overseeing administration of salary advances, the recovery / reconciliation in subsequent months, the production of suitable correspondence to affected individuals and escalating casework / concerns where appropriate.
• With advice and guidance from System admin / Payroll lead roles, to support with table maintenance of the payroll system and some testing processes for planned upgrades or system development, as and when required.
• To regularly produce reports in relation to the content of the HR database and payroll output, ensuring that the data is presented accurately and in a user-friendly format, including look up functions, pivots, slicers and graphs where appropriate.
• To assist with provision of data for additional reporting requirements on an ad-hoc basis, such as Subject Access Requests, FOIs and organisational data returns (including ONS and HMI).
• As part of the wider pay team and monthly processes, ensure that the payroll system is maintained and updated to reflect employment variations including new joiners, leavers, position and grade changes, and also changes in personal particulars (i.e. name, address etc.).
• Ensure that deductions, subscriptions, recoveries and other third party payments are recorded and implemented accurately and in a timely manner in collaboration with the payroll provider.
What We Offer
Joining Devon and Somerset Fire and Rescue Service comes with a fulfilling career, where you make a tangible difference every day. But that’s not all! We value our employees and offer an extensive benefits package, including:
• Flexible working arrangements to promote work-life balance
• A generous pension scheme for your future
• Ample annual leave to recharge and refresh
• Family leave policies that support your loved ones
• Access to physiotherapy services for your well-being
• Opportunities for professional development and progression
• Free gym access and personalised fitness coaching
• Support for eye care and wellness programs
• Exclusive Blue Light Membership discounts
• Affordable healthcare options through Benenden Health
• Engaging sports and social groups for community building
• Confidential counselling services and mental health support
• Access to the Firefighters Charity for additional support
• A cycle-to-work scheme to promote healthy commuting
How to apply
If you’re ready to take the next step in your career while contributing to the safety of our communities, we want to hear from you! Join us in our mission to create a safer world and become an integral part of our outstanding team.
Closing date: 23:59hrs Wednesday 7 January 2026
Please apply via the Devon & Somerset Fire & Rescue website.
Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, has the opportunity for a Pay and Reporting Assistant Officer to join our People Services team based at our Service Headquarters in Exeter. This is a permanent, full-time position (37 hours per week) that offers a competitive salary starting at £29,540 rising annually to £32,061 (gross) pro rata per annum.
About Us
At Devon and Somerset Fire and Rescue Service, our mission is to create a safer world by preventing fire and rescue emergencies. We pride ourselves on our fantastic reputation, built on the dedication and expertise of our skilled workforce. By joining us, you will be a key player in enhancing the services we provide across beautiful Devon and Somerset.
Find out more
As a Payroll and Reporting Assistant Officer you will play an active role in the monthly payroll processes, including reconciliation of data and oversee first line casework for incorrect payments and queries regarding pay (sickness claims, allowances and other changes).
You will provide comprehensive reporting and analysis (based on HR Database content) to support payroll analysis, data returns, audits and other reporting requirements for the Service.
Find out more:
Key Responsibilities
• To be responsible for maintaining and updating essential spreadsheets, databases and systems, in accordance with the Data Protection Act. This will include the input and processing of pay and personnel data and taking any associated follow up actions.
• To ensure that operational activity and availability claims are extracted from Gartan systems and processed accurately for every payment run.
• Actively participating in reconciliation of monthly payroll data to ensure that this action is completed on time and in full.
• To facilitate the reconciliation of absence data between Gartan and iTrent as part of the monthly payroll process and minimise overpayment situations for on-call colleagues.
• Handling payment errors, including identification of causes, liaising with stakeholders, overseeing administration of salary advances, the recovery / reconciliation in subsequent months, the production of suitable correspondence to affected individuals and escalating casework / concerns where appropriate.
• With advice and guidance from System admin / Payroll lead roles, to support with table maintenance of the payroll system and some testing processes for planned upgrades or system development, as and when required.
• To regularly produce reports in relation to the content of the HR database and payroll output, ensuring that the data is presented accurately and in a user-friendly format, including look up functions, pivots, slicers and graphs where appropriate.
• To assist with provision of data for additional reporting requirements on an ad-hoc basis, such as Subject Access Requests, FOIs and organisational data returns (including ONS and HMI).
• As part of the wider pay team and monthly processes, ensure that the payroll system is maintained and updated to reflect employment variations including new joiners, leavers, position and grade changes, and also changes in personal particulars (i.e. name, address etc.).
• Ensure that deductions, subscriptions, recoveries and other third party payments are recorded and implemented accurately and in a timely manner in collaboration with the payroll provider.
What We Offer
Joining Devon and Somerset Fire and Rescue Service comes with a fulfilling career, where you make a tangible difference every day. But that’s not all! We value our employees and offer an extensive benefits package, including:
• Flexible working arrangements to promote work-life balance
• A generous pension scheme for your future
• Ample annual leave to recharge and refresh
• Family leave policies that support your loved ones
• Access to physiotherapy services for your well-being
• Opportunities for professional development and progression
• Free gym access and personalised fitness coaching
• Support for eye care and wellness programs
• Exclusive Blue Light Membership discounts
• Affordable healthcare options through Benenden Health
• Engaging sports and social groups for community building
• Confidential counselling services and mental health support
• Access to the Firefighters Charity for additional support
• A cycle-to-work scheme to promote healthy commuting
How to apply
If you’re ready to take the next step in your career while contributing to the safety of our communities, we want to hear from you! Join us in our mission to create a safer world and become an integral part of our outstanding team.
Closing date: 23:59hrs Wednesday 7 January 2026
Please apply via the Devon & Somerset Fire & Rescue website.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.