Ward Clerk, Maternity
| Posting date: | 16 December 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 30 December 2025 |
| Location: | Worcester, WR5 1DD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9365-25-0956-S3 |
Summary
To provide a reception service, handling initial enquiries, gathering basic information and taking initial action within defined protocols to assist in resolving any queries To keep staff informed of admissions and discharges, and to ensure queries from other members of staff and members of the public are dealt with appropriately either in person or on the telephone. To receive general telephone calls, recording messages and responding to initial enquiries, referring the call to the relevant member of staff, as appropriate. To make telephone calls on behalf of the Midwives as directed. To assist in admitting and discharging patients using manual and computerised systems. To file reports, correspondence, forms, etc. in patients notes in an ordered manner, to facilitate the efficient retrieval of such documentation on request. To update and maintain filing systems in the ward/department to enable timely and accurate information retrieval. To arrange transport between departments and to destinations outside the hospital, as required. To assist with housekeeping duties within ward/department. To maintain effective communication with ward clerk / clerical team assistant colleagues within the department. To provide relief cover within the Directorate undertaking any duties within the scope of the ward clerk / clerical team assistant role. Arrange follow up appointments for patients prior to discharge. Facilitate the prompt collection of data by liaison with the clinical coding department. Assisting junior doctors with administrative tasks such as form completion Bereavement paperwork and audits. Provide general clerical support such as photocopying, typing, opening and sending post, stock and equipment ordering and monitoring, stationery orders, arranging repairs.