Secretary/Administrator
| Posting date: | 16 December 2025 |
|---|---|
| Salary: | £13.00 per hour |
| Additional salary information: | £13.00 an hour |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Swindon, SN6 6AE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3442-25-0008 |
Summary
To produce accurate, high quality medical correspondence including letters and other documents as required using audio/copying typing and word processing systems. To develop and create reports using computer software. Use own initiative to organise and prioritise workload ensuring that deadlines are met. Sometimes you will need to respond to telephone enquiries. Maintain strict confidentiality at all times. Record accurate messages and follow them up appropriately. Deal with queries raised by patients, relatives, GPs or other healthcare professionals internally and externally to the hospital. Receiving, prioritising and organising appropriate action/distribution of incoming and outgoing correspondence (including e-mail and tasks). To be a point of contact for referral into the service. Tracking referrals and making sure all routine, urgent and 2WW's are dealt with using the choose and book system. Scanning incoming correspondence onto the system and action accordingly. Recognise the importance of maintaining strict confidentiality in respect of information regarding patients and adhere to the Data Protection Act. To comply with Health and Safety Policies, reporting all accidents and incidents to the appropriate manager.