Complaints And Feedback Officer
| Posting date: | 16 December 2025 |
|---|---|
| Salary: | £20.9 per hour |
| Hours: | Full time |
| Closing date: | 15 January 2026 |
| Location: | Derby, East Midlands, DE24 8UZ |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP219673CT1757-5286062-16122025 |
Summary
Complaints And Feedback Officer needed in Derby
This is a temporary contract paying £20.90ph PAYE
This is a temporary role
The reference number is: 5286062
The successful candidate will investigate all stage 1 and stage 2 complaints and compliments in line with relevant policies and procedures and will ensure that all feedback is captured and handled promptly and professionally.
They will coordinate all Housing Ombudsman and Local Government and Social Care enquiries and document information requests within prescribed timescales and will be assist with capturing, understanding and promoting trends, and opportunities for service improvements such as lesson’s learned.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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