Logistics Helpdesk Administrator
| Posting date: | 15 December 2025 |
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| Salary: | £16.50 to £18.50 per hour |
| Additional salary information: | Inside IR35 |
| Hours: | Full time |
| Closing date: | 22 December 2025 |
| Location: | Hatfield, Hertfordshire, AL10 9TW |
| Company: | Experis |
| Job type: | Contract |
| Job reference: | BBBH429523_1765816762 |
Summary
Kick-start Your Career in Logistics: Helpdesk Specialist
Are you a highly organised and resilient professional looking for a fast-paced role at the heart of a major operation? We are searching for an exceptional Logistics Helpdesk Specialist to join our client's team on a 6-month contract.
The Opportunity: What You'll Be DoingAs the Logistics Helpdesk Specialist, you will be the vital link across multiple teams, ensuring the smooth movement of goods and information. Your core responsibilities will include:
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Operational Hub: Handling core communications (emails, tasks, Teams calls) for Inside Sales, Projects, and Delivery Management teams.
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Order Management: Accurately amending and updating orders within the WMCS system.
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Supply Chain Control: Obtaining Proof of Deliveries (PODs) and resolving suspended orders in WMCS.
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Problem Resolution: Progressing logistical claims swiftly and arranging necessary carriage forwards.
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Customer & Courier Liaison: Managing relationships with couriers, securing quotations, tracking deliveries, and overseeing invoice checks/queries.
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Returns Processing: Managing the end-to-end returns cycle, including customer collection, obtaining supplier RMAs, and processing credits via SAP.
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Specialist Orders: Processing Buy & Store orders in WMCS.
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International Trade (Cover): Providing essential cover for creating commercial invoice paperwork for international shipments.
This is a busy and reactive environment, and we need someone who can hit the ground running.
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Essential Skills: You must be a confident communicator, adept at prioritising, and an effective multi-tasker. The ability to maintain a positive and proactive approach, even when faced with complex challenges, is key.
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Mindset: More important than direct experience is your ability to learn quickly, demonstrate confidence, and take full ownership of every task.
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Clearance: You must hold current Government SC Clearance to be considered for this role.
| Rate: | £18.50/hr (Inside IR35 via Umbrella) |
| Contract: | 6 Months |
| Hours: | Monday - Friday, 9:00 AM - 5:30 PM |
| Location: | Hatfield |
If you are ready to use your organisational power to support critical projects and want to take ownership in a dynamic setting, we want to hear from you.