ADMINISTRATOR
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 29 December 2025 |
| Location: | BILLERICAY, CM12 9SA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9395-25-1205 |
Summary
Communicate effectively with a range of people, on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.Working alongside the nursing teams and delivering admin assistance as and when required.Ensure that complex calls from anxious and distressed clients are passed to an appropriate person to deal with (dealt with) effectively and appropriately or escalated to a senior staff member if appropriate.Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, or correspondence, within agreed time limits.Manage and maintain an efficient administrative system on behalf of others.Ensure workload is managed and prioritised appropriately.Establish and maintain electronic filing systems. knowledge of Systm one, Teams and Cisco Jabber, also Microsoft Office Package.Prepare agendas, update action Logs, arrange and take minutes at meetings intended for internal review only. Book meeting rooms. Liaising with Reps.Input generic data into organisational systems or in-house records. Receive and action queries via various routes, including email, telephone, online, ensuring these are actioned promptly.Receive referrals when requested via telephone, email and online, and offer appointments with clinicians for an assessment. Cancelling and amending appointments. Sending emails and SMS to patients.Ordering of all supplies, managing stock rotation, including putting stock away on receipt of delivery. Mems and other equipment audits.Making up equipment/supply packs for the nurses.In phase reporting complaints and complimentsPower Bi reporting 18 week waitsHealth roster reporting on sicknessBooking clinicsCover other admin Hubs, at various locations, where necessary, which may require working on other sites.Work without supervision and ensure urgent situations are addressed swiftly. Certificates of SponsorshipAlthough we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. Use of AIPlease see attached document regarding acceptable use of AI during the recruitment process.