Sales and Administration Coordinator
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £24,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 14 January 2026 |
| Location: | Stevenage, SG2 0EZ |
| Remote working: | On-site only |
| Company: | Get Staffed Online Recruitment Limited |
| Job type: | Permanent |
| Job reference: | ENH-6795 |
Summary
Sales and Administration Coordinator (Office and On-Call)
Location: Office-based (Stevenage) + remote on-call
Hours: Full-time, Monday-Friday
On-Call: Out-of-hours rota (remote / flexible location)
Employment Type: Permanent
Role Overview
Our client is a fast-growing plumbing, heating and drainage business. They are looking for a confident, commercially minded Sales and Administration Coordinator to support daily operations and drive revenue through customer engagement and care plan sales.
This role combines office-based administration, sales, and out-of-hours on-call call handling. During on-call periods, the role involves answering calls, taking payments, and dispatching engineers - no site attendance required.
This position is ideal for someone with a sales background who is comfortable handling administration and wants strong earning potential based on performance.
Key Responsibilities
Office-Based Administration and Customer Handling
- Answering inbound calls and emails
- Booking jobs and managing engineer diaries
- Updating job management systems and customer records
- Taking payments and deposits
- General office administration and customer communication
Sales and Revenue Generation
- Promoting and selling monthly care plans
- Confidently discussing services and options with customers
- Following up enquiries and quotes to maximise conversions
- Supporting overall revenue growth through proactive sales activity
On-Call / Out-of-Hours Support
- Answering incoming calls during agreed on-call periods
- Taking payments over the phone
- Dispatching engineers to emergency jobs
- Accurately logging call details
- Working remotely during on-call shifts
Key Skills and Experience
Essential:
- Previous sales, admin, or customer-facing experience
- Confident and professional phone manner
- Commercially aware and comfortable with sales conversations
- Organised, reliable, and calm under pressure
- Able to work independently during on-call periods
Desirable:
- Sales or upselling background
- Trades, utilities, or service-industry experience
- CRM or booking system experience
Salary and Earning Potential
- £24,000 - £32,000 basic salary (depending on experience)
- Performance-based bonus structure
- Opportunity to earn £50,000+ per year in additional bonuses for top performers
- Bonuses linked to care plan sales, customer retention, and revenue performance
- No separate on-call allowance
- Full training provided
(Bonuses are performance-based, capped per scheme, and not guaranteed.)
Why Join Our Client?
- Established, growing business with strong market presence
- Office-based role with flexible remote on-call work
- High earning potential for sales-driven individuals
- Long-term opportunity within a scaling company