Insight Analyst - Tesco Hospitality
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive with Excellent Benefits Package |
| Hours: | Full time |
| Closing date: | 26 December 2025 |
| Location: | Welwyn Garden City, Hertfordshire, AL7 1TW |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/11467022/971966 |
Summary
About the role
As an Insight Analyst, you’ll be responsible for delivering actionable insights across The Café and The Coffee Shop business. You’ll be the key point of contact for regular reporting and evaluation, supporting everything from menu campaigns to operational trials. Alongside this, you’ll proactively identify opportunities to enhance trade, improve customer experience, and drive efficiencies within the business.
You’ll collaborate closely with Tesco Hospitality operational teams and central functions, reporting to the Insight, Proposition and Design Manager. This is an exciting opportunity for someone who’s curious about the story behind the data and passionate about hospitality.
You will be responsible for
- Interpreting and simplifying complex data, presenting insights and recommendations clearly and in a way that resonates with different audiences.
- Producing weekly and periodic reports to help the business understand performance across core operations and trials.
- Using data to analyse customer profiles and behaviours, including segmentation.
- Contributing to the planning of menu and promotional campaigns.
- Monitoring the performance of campaigns and trials, providing clear evaluations for senior stakeholders.
- Building strong relationships between external partners (e.g., KPMG, Dunnhumby) and internal teams (e.g., Insight, Clubcard, Finance).
- Managing the KPMG customer feedback survey, ensuring questions remain relevant and tools are in place to capture feedback effectively.
- Supporting colleagues at all levels to understand customer sentiment through key measures.
- Ensuring feedback scores and comments from KPMG are accurately represented and acted upon within Operations and Central Teams.
You will need
- A data-driven mindset with strong analytical and problem-solving skills.
- Ability to turn data into meaningful insights and clear recommendations.
- Excellent communication and storytelling skills to bring insights to life and influence action.
- Strong prioritisation, collaboration, and organisational skills.
- A proactive approach to learning, with curiosity to explore new ways of understanding data and improving efficiencies.
- Confidence in taking ownership of tasks and projects.
- Ability to thrive in a fast-paced environment.
- Previous experience in an Analyst or Insight role.
- Knowledge of databases and confidence using SQL, TAP, and Alation systems to retrieve sales and product data.
- Proficient in Excel and PowerPoint.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:
- Annual bonus scheme.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays).
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
- Life Assurance - 5 x contractual pay.
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
Click here to read more about the benefits we have available for our colleagues.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
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