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Deputy Service Manager

Job details
Posting date: 15 December 2025
Salary: £37,000 per year
Hours: Full time
Closing date: 04 January 2026
Location: Hawick, Scottish Borders
Remote working: Hybrid - work remotely up to 2 days per week
Company: Streets Ahead
Job type: Permanent
Job reference:

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Summary

An exciting opportunity has arisen for a motivated, compassionate, and experienced leader to join our team as a Deputy Service Manager at Streets Ahead (Hawick Services).

If you're passionate about person-centred care, thrice in a varied role where no two days are the same, and enjoy supporting teams to provide high-quality care to individuals with Learning Disabilities, we'd love to hear form you!

About the role
You will bring strong organisational skills and experience in leading staff teams across multiple sites and within the community in Hawick, working closely with the management team across both our West and East services, you will take the lead on key areas including:
- Quality assurance
- Care planning
- Risk management
- Change management and continuous improvement

You'll inspire, motivate, and support your team to embrace new ways of working and implement improvements identified through our quality assurance programme.

Work-Life Balance
At Streets Ahead, we truly value the wellbeing of our staff. We want you to enjoy a positive work-life balance, which is why we offer:
- hybrid working options
- Flexible working days and times to suit your lifestyle while meeting service needs.

Key benefits
- Hybrid working policy
- Company pension scheme with 6% employer contributions
- 30 days annual leave
- Free PVG registration
- Company sick pay scheme
- Long service awards
- Opportunity to gain SVQ level 4 in Health & Social Care and Care Service Leadership & Management, plus further development opportunities.
- Free access to wellbeing, health, counselling and legal support for you and dependants under 18
- Death in service scheme
-Bike to work scheme
- Shopping and services discounts
-Workplace wellbeing app

28 - 35 hours p/w negotiable
Salary: £37,000 pa (FTE) dependent on experience with a pay review on successful completion of probationary period

Want to know more?

If you would like more information or just an informal chat about how Streets Ahead could work for you, please contact:
Gavin Boyle Service Manager
Tel: 07980 698013 Email: gavin.boyle@sttreets-ahead.org.uk

Recruitment timeline
Shortlisting - early January
Interviews 14th and 15th January - in person, Hawick

We look forward to meeting our next inspiring leader!

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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