Ward Clerk | Milton Keynes University Hospital NHS Foundation Trust
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 Per annum pro rata |
| Hours: | Part time |
| Closing date: | 14 January 2026 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7681670/430-SURG25-265A |
Summary
Ward Clerk
Department: Ward 20
Band 2 pro rata if part-time
Hours: 22.5 per week, Wednesday, Thursday and Friday, all MKUH roles will be considered for flexible working
An opportunity has arisen for an enthusiastic person to join our friendly Team working in the Surgical Directorate based on Ward 20. Ward 20 specialises in caring for patients admitted who require emergency surgery.
The work required would be daytime, Wednesday, Thursday and Friday.
The Ward Clerk will undertake data inputting and administrative work whilst also providing reception duties for the Unit as per standard systems and processes.
They will help support effective patient flow and work without close supervision, using their own initiative when dealing with enquiries that arise. Close co-operation with Medical Records, Secretarial staff as well as the clinical staff, is vital. The post demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service.
The ideal candidate should be hard working, have good communication skills and be able to prioritise own workload. Previous NHS and or receptionist experience would be beneficial.
Interview date: Week commencing 5th January 2025.
To support ward staff and ward working in an admin and clerical capacity to ensure the environment is safe and effective.
• Telephone responder
• Liaison between ward and other wards and departments
• Ensuring databases and Trust systems are kept up to date
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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• Greet all visitors to the unit in a friendly, helpful and courteous manner.
• The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
• To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
• To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
• Deal with and distribute incoming mail, checking and replying to ward emails.
• Ensure all patients’ notes on the unit are maintained in good order with test results promptly and correctly filed.
• Arrange out patient’s appointments as required.
• Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patient’s.
• Organise hospital transport as requested.
• Undertake computer-training courses as required, and ensure up to date bed states daily.
• Be involved in the training of new staff (with the support if the IT department) in use of the Trusts computer systems.
• Order and maintain adequate supplies of equipment, printing and stationary.
• Complete request for repairs, maintenance etc, as requested. Ensuring a good audit trail and follow up as required until completed.
Please refer to the job description for further details.
This advert closes on Monday 29 Dec 2025