Senior Patient Access and Booking Clerk
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £25,313.00 to £26,999.00 per year |
| Additional salary information: | £25313.00 - £26999.00 a year |
| Hours: | Full time |
| Closing date: | 29 December 2025 |
| Location: | Llangefni, LL77 7PP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | H9050-25-3810 |
Summary
Provide first point of access administration to all referrals from Consultants, GPs, school nurses, social workers and any other professionals Process referrals by inputting patient accurate details onto the Patient Administration System, ensuring urgent referrals are prioritised. Also, be responsible for updating and checking clinical returns/clinic outcome sheets in a timely manner. Act as first point of contact in reception for all enquiries and referrals to the service, including receiving and greeting visitors in a courteous and professional manner and directing visitors as required and deal with miscellaneous queries from public, sometimes of a sensitive and disturbing nature. Ensure that all communications with members of the public, staff and any other agencies are handled confidentially and professionally, in order to aid clinical staff to deliver a high quality service in a professional, helpful and sensitive manner. Using the Health Boards Patient Administration System, arrange and book clinical appointments face to face and via the telephone. Use initiative in order to ensure patients appointments are allocated within the required waiting time and to make the best use of clinical time. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac