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Emergency Dental Service Receptionist

Job details
Posting date: 15 December 2025
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 28 December 2025
Location: Haywards Heath, RH16 3BB
Company: NHS Jobs
Job type: Contract
Job reference: C9150-25-0953

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Summary

Process all enquires at the clinic from patients, general public, service providers and other medical professionals and referring any queries on as appropriate. Take all telephone calls to the clinic from members of the public requiring emergency dental care. Ensuring that all are dealt with in professional manner When necessary, telephone dentists on the short notice cancellation list Collect all patient charges and record details accurately on the cash sheet, ensuring that the financial procedures are adhered to at all times. Ask patient appropriate questions relating to their dental problem and book in patients who require emergency treatment or get the dentist to call back with telephone advise. Provide patients with directions to the dental clinic when required. Ensure all patient records are available for the dentist in respect of the patients booked in. Keep the clinic reception and waiting area clean and tidy. Removing any out-of-date information relating to the emergency dental service. Use the dental software package provided at your clinic to book appointments and input accurately patient information

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