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Receptionist/Administrator

Job details
Posting date: 15 December 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 21 December 2025
Location: Oxford, OX2 8TA
Company: NHS Jobs
Job type: Permanent
Job reference: C9267-25-1486

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Summary

To present a welcoming and inviting first point of contact for the service, whether this is by providing a prompt response to queries, managing a phone call or managing the referral within the guidelines of the team. Provide a high standard of general office duties to include responding to emails and phone enquiries, answering the telephone, taking and recording messages accurately responding to queries appropriately, filing, photocopying, scanning, following Trust procedures and protocols. Managing the booking instructions given from the clinician following the appointment, ensuring it is booked in line with priorities outlined by the service. Manage the incoming mail (electronic and post), date stamp and manage in line with service guidelines. To fully understand all areas of the services, raising any questions to the Lead Administrator. Attending ongoing training to ensure a quality service is provided. We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

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