Upper Licensing Officer
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £36,363 to £39,152 per year |
| Additional salary information: | plus £963 essential car user allowance |
| Hours: | Full time |
| Closing date: | 21 December 2025 |
| Location: | Luton, Bedfordshire |
| Remote working: | On-site only |
| Company: | Luton Council |
| Job type: | Permanent |
| Job reference: | LBC04313 |
Summary
About the job
Salary: £36,363 - £39,152 a year plus £963 essential car user allowance
Hours per week: 37
Contract type: Permanent
You are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.
You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.
Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.
You can demonstrate:
The ability to investigate, interview, and negotiate effectively
A sound knowledge of licensing enforcement procedures
An understanding of court processes and evidence handling
Experience in producing clear, accurate, and well-structured documents, reports, and correspondence
Confidence in maintaining accurate manual and digital records
You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.
Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.
You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.
Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.
Please note this role does not attract sponsorship.
About you
You are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.
You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.
Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.
You can demonstrate:
The ability to investigate, interview, and negotiate effectively
A sound knowledge of licensing enforcement procedures
An understanding of court processes and evidence handling
Experience in producing clear, accurate, and well-structured documents, reports, and correspondence
Confidence in maintaining accurate manual and digital records
You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.
Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.
You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.
Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Salary: £36,363 - £39,152 a year plus £963 essential car user allowance
Hours per week: 37
Contract type: Permanent
You are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.
You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.
Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.
You can demonstrate:
The ability to investigate, interview, and negotiate effectively
A sound knowledge of licensing enforcement procedures
An understanding of court processes and evidence handling
Experience in producing clear, accurate, and well-structured documents, reports, and correspondence
Confidence in maintaining accurate manual and digital records
You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.
Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.
You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.
Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.
Please note this role does not attract sponsorship.
About you
You are a motivated, knowledgeable, and experienced professional with a strong background in licensing, regulation, and enforcement within a local authority or similar public service environment.
You bring demonstrable experience of working in a licensing or regulatory team, including engaging with both the public and commercial organisations. You have previously worked in a legislative or compliance-focused setting and are confident presenting cases at formal legal hearings, such as Licensing Sub-Committees or court proceedings.
Your understanding of licensing law is solid and up-to-date, including relevant legislation such as the Licensing Act 2003, Gambling Act 2005, and laws relating to Hackney Carriage and Private Hire licensing. You’re also familiar with associated enforcement procedures and the legal framework that governs investigations — including CPIA 1996, RIPA 2000, and PACE Code E-F.
You can demonstrate:
The ability to investigate, interview, and negotiate effectively
A sound knowledge of licensing enforcement procedures
An understanding of court processes and evidence handling
Experience in producing clear, accurate, and well-structured documents, reports, and correspondence
Confidence in maintaining accurate manual and digital records
You are skilled in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and licensing databases. You’re capable of managing a varied and sometimes conflicting workload, working independently while recognising when to escalate issues or seek support. You approach work with attention to detail, a strong sense of ethics, and a proactive attitude to problem-solving and decision-making.
Your communication skills are excellent — assertive when required, but always respectful, tactful, and professional. Whether speaking to individuals in interviews, engaging with businesses, or liaising with partners such as the Police, Trading Standards, or Border Agency, you represent the Council with professionalism and diplomacy.
You also understand the impact of discrimination and are committed to delivering inclusive and equitable services to all communities.
Ideally, you have completed training relevant to licensing inspections and hold (or are working towards) an Advanced Professional Certificate in Investigative Practice or can demonstrate equivalent experience. You’re committed to continuous professional development and staying informed of legislative changes and best practices.
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.