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Contract Management Support Officer

Job details
Posting date: 13 December 2025
Salary: £33,755 to £36,693 per year
Hours: Full time
Closing date: 11 January 2026
Location: Flexible
Company: Cyfoeth Naturiol Cymru
Job type: Permanent
Job reference: 202980

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Summary

The role
As a Contract Management Support Officer, you'll play a vital role in providing professional advice and support to managers and operational teams across Natural Resources Wales (NRW). You will guide colleagues through the contract lifecycle on a wide range of low to medium-risk agreements-covering procurement, concessions, timber sales, energy contracts, grants, leases, and management agreements.

Working closely with managers, you will help scope requirements, define and agree contract performance measures, and support contract delivery and mobilisation plans. You'll also contribute to key aspects such as supplier engagement, stakeholder collaboration, change and risk management, and exit or transition planning.

In this customer-facing role, you'll deliver first-class support and training to colleagues across the organisation, helping build their confidence and understanding of effective contract management. You will also assist the wider Contract Management Support Service (CMSS) team with high-risk contracts and strategic activities, keeping accurate records and using available systems and tools to manage key contract information.

You will help develop and deliver procedure, process, guidance and training in relation to contract management.

As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

To make an informal enquiry about this role, please contact Mike Tallon-Carr at mike.carr@cyfoethnaturiolcymru.gov.uk

Interviews will take place via Microsoft Teams

About us
The Contract Management Support Services (CMSS) Team plays a critical role in ensuring robust, compliant, and value-for-money outcomes for Natural Resources Wales (NRW). We provide expert advice, guidance, and practical support to colleagues responsible for managing contracts, frameworks, grants, partnerships, and other agreements throughout their lifecycle.

Our team leads on developing and maintaining contract management processes and guidance, helping ensure consistent and effective practice across the organisation. We also maintain top-level oversight of all NRW contracts, acting as a "Second Line of Defence" in our governance model-supporting accountability, compliance, and risk management.

We hold delegated authority under NRW's Managing our Money framework, allowing us to review and approve contract variations, ensuring they align with good practice and relevant regulations.

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