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Support Assistant (A2W)

Job details
Posting date: 12 December 2025
Salary: £25,989 per year
Hours: Full time
Closing date: 17 December 2025
Location: Bridgend, CF31 4WB
Company: Bridgend County Borough Council
Job type: Permanent
Job reference: 18157_CBC

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Summary

Support Assistant (A2W)
Job description
37 hours per week

We are seeking a committed and enthusiastic applicant to join our established Sensory Team as a Support Assistant. The team provides advice, support and guidance, home-based assessments, rehabilitation, including teaching daily living skills, low vision therapy, and provides a range of equipment and adaptations as well as emotional & psychological support and signposting to a range of specialist services.

Your role will be to act as a driver and support assistant to enable a member of the Sensory team who has a visual impairment to carry out their duties efficiently and effectively. (The current Sensory worker works under the direction of the specialist workers in the team to promote practical Rehabilitation, Independence and Positive Outcomes using a variety of practical interventions.)

To drive the Sensory worker throughout their region of work to support client visits, training and meetings as commensurate with the Sensory worker Post Holder’s responsibilities. To provide sighted assistance to the Sensory worker, including orientation and sighted guiding in unfamiliar environments. To locate addresses, plan routes and timings of journeys to ensure the Sensory worker is able to fulfil their diary commitments in a punctual manner.

To ensure driving is within the standard road traffic regulations and to maintain vehicle logs and completing monthly mileage forms and conduct vehicle checks, taking vehicle for service, MOT and cleaning. To note take and read documentation to the Sensory Assistant as required and handle information in a sensitive manner and maintain confidentiality applying the Data Protection Act where necessary. To assist with basic data input on Microsoft Office including Excel and Word, maintain Outlook calendar and maintain accurate and confidential records using WCCIS. To locate information from a variety of sources, including the internet, intranet and printed material. To demonstrate commitment and actively participate in continuous professional development (CPD) as relevant to role.

We can offer you:

- Investment in your development, with training learning and development opportunities available, including sponsorship to acquire a professional qualification.

- Professional support from a specialist Senior Practitioner

- Competitive rate of pay

- Free parking at the office

- Flexi-time scheme

- Flexible working

Please contact Sandy Davies or Chris Denharder for more information.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

A valid driving licence is requirement for this post.

Closing Date: 17 December 2025

Shortlisting Date: 22 December 2025

Interview Date: 07 January 2026

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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