Head of Digital Experience & Product Management
| Posting date: | 12 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 January 2026 |
| Location: | Hendon, North West London |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | MU Services Ltd |
| Job type: | Permanent |
| Job reference: | DLS14 |
Summary
To lead and have overall responsibility for the Product management function and service with Digital and Library Services (DLS), coaching Product Managers and their Teams, ensuring consistency of approach where possible.
To provide strategic planning and management of the product portfolio, guiding the development and lifecycle of products to ensure they meet user needs, enhance the digital experience and align with the University's strategy.
To work collaboratively with our global user community and the DLS Application Development, Data Engineering and Database Administrator (DBA) services and the Change Management and Project Support Team, ensuring effective and timely communication of Product roadmaps, plans, requirements, developments and change impacts.
Postholders will be expected to operate within a matrix management structure to provide the flexibility to meet varying project demands and a fast pace of change.
To provide strategic planning and management of the product portfolio, guiding the development and lifecycle of products to ensure they meet user needs, enhance the digital experience and align with the University's strategy.
To work collaboratively with our global user community and the DLS Application Development, Data Engineering and Database Administrator (DBA) services and the Change Management and Project Support Team, ensuring effective and timely communication of Product roadmaps, plans, requirements, developments and change impacts.
Postholders will be expected to operate within a matrix management structure to provide the flexibility to meet varying project demands and a fast pace of change.
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