Customer Services Assistant – Evening
| Posting date: | 12 December 2025 |
|---|---|
| Salary: | £27,501 to £28,266.35 per year |
| Additional salary information: | £27,501 to £28,266.35 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 11 January 2026 |
| Location: | Perth, Perth & Kinross |
| Remote working: | On-site only |
| Company: | UHI Perth |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Services Assistant – Evening
Part-Time, Permanent, Term time only
4.5 hours per week (Tuesday’s, 4:30pm – 9pm)
Salary: £27,501 to £28,266.35 per annum, pro rata
UHI Perth is one of Scotland’s leading Colleges of Further and Higher Education, and a large partner in Scotland’s newest University, the University of the Highlands and Islands.
We are seeking an experienced Customer Services Assistant to join UHI Perth’s Customer Services team, providing essential term-time support during the academic year. The role involves evening reception cover and plays a key part in delivering excellent service to visitors, students, and staff. Responsibilities include acting as a central information point, operating the main switchboard, answering and directing enquiries, signposting customers to a range of support services, and administering UHI Perth’s Digital Support Scheme. The successful candidate will undertake a variety of administrative tasks, contributing to effective daily operations and supporting the Student Experience teams (including Admissions, Student Funding, Student Records, and Student Support).
The ideal candidate will demonstrate excellent communication and customer care skills, combined with enthusiasm for working with people and an empathetic approach. Experience in providing a high level of customer service within a reception or customer-facing environment is essential. Strong administrative and IT skills, attention to detail, and the ability to work confidently without supervision are also required.
To submit your application for this post, please click on ‘Apply’ and complete the on-screen application form.
Closing date: 23:45 on Sunday 11 January 2026.
It is anticipated that interviews will be held on Thursday 22 January 2026 and Friday 23 January 2026.
This post undertakes regulated work with children and protected adults, and a Protecting Vulnerable Groups (PVG) Scheme check is required. A check will be made against the list of those barred from working with children.
Part-Time, Permanent, Term time only
4.5 hours per week (Tuesday’s, 4:30pm – 9pm)
Salary: £27,501 to £28,266.35 per annum, pro rata
UHI Perth is one of Scotland’s leading Colleges of Further and Higher Education, and a large partner in Scotland’s newest University, the University of the Highlands and Islands.
We are seeking an experienced Customer Services Assistant to join UHI Perth’s Customer Services team, providing essential term-time support during the academic year. The role involves evening reception cover and plays a key part in delivering excellent service to visitors, students, and staff. Responsibilities include acting as a central information point, operating the main switchboard, answering and directing enquiries, signposting customers to a range of support services, and administering UHI Perth’s Digital Support Scheme. The successful candidate will undertake a variety of administrative tasks, contributing to effective daily operations and supporting the Student Experience teams (including Admissions, Student Funding, Student Records, and Student Support).
The ideal candidate will demonstrate excellent communication and customer care skills, combined with enthusiasm for working with people and an empathetic approach. Experience in providing a high level of customer service within a reception or customer-facing environment is essential. Strong administrative and IT skills, attention to detail, and the ability to work confidently without supervision are also required.
To submit your application for this post, please click on ‘Apply’ and complete the on-screen application form.
Closing date: 23:45 on Sunday 11 January 2026.
It is anticipated that interviews will be held on Thursday 22 January 2026 and Friday 23 January 2026.
This post undertakes regulated work with children and protected adults, and a Protecting Vulnerable Groups (PVG) Scheme check is required. A check will be made against the list of those barred from working with children.
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.