Admin Assistant
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | £25,095.00 per year |
| Additional salary information: | £25095.00 a year |
| Hours: | Full time |
| Closing date: | 26 December 2025 |
| Location: | Ellesmere Port, CH65 0DB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3113-25-0001 |
Summary
Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Administration Have a thorough knowledge of all practice procedures To work in accordance with written protocols Ensure the office is kept re-stocked with the appropriate forms and equipment, to allow the smooth running of reception. Periodically check emails/tasks and action them accordingly as per rota Reception Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork. Handing completed repeat prescriptions to patient and checking names and addresses as per protocol. Be able to cover all reception positions as necessary Appointments Deal with all general enquiries, explain procedures and make new and follow-up appointments by telephone or in person. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Enter requests for home visits into the appointment system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Full Job Description Available on Request.