Licensing Support Officer
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 10 January 2026 |
| Location: | Leicestershire, East Midlands |
| Remote working: | On-site only |
| Company: | Nations Recruitment |
| Job type: | Contract |
| Job reference: |
Summary
Job Category: Admin & Clerical
Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX
Charnwood Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £12.21 per hour
Job Purpose
To assist in the carrying out of Licensing and registration duties delegated to the Licensing Section in accordance with relevant legislation and the Councils Policies and procedures, such as the statutory regulation of Alcohol, Gambling, Scrap Metal, Hackney Carriage and Private Hire licensing and other associated regulatory duties.
Duties and Responsibilities
1.
Receive and analyse new applications, variations and transfers (checking/analysing the required documentation for validity and accuracy) made under the Licensing Act 2003 and Gambling Act 2005. Prepare and issue licensing documents in accordance with application procedure.
2.
Receive and analyse applications for Hackney Carriage and Private Hire Vehicle/Driver Licences. Check/analyse all required documentation for validity and accuracy including DBS, Medical, and DVLA information. Prepare and issue driver and vehicle licenses, badges and plates in accordance with application procedure.
3
Provide information to the public, deal with enquiries and complaints from applicants, colleagues and Elected Members by telephone, e-mail, and face to face in the reception area of the Council.
4
Liaise with other internal / external agencies as required, e.g., the Police and Environmental Protection.
5.
Demonstrate and apply specialist skills with an ability to develop a clear understanding of complex licensing issues. Keep up to date with legal, legislative and organisational changes within the licensing section and Council in order to provide accurate information to all customers.
6.
Provide assistance and support to other members of the Licensing team to ensure effective maintenance of the teams filing and record keeping (manual and computer records) and assist in the preparation of reports to be presented at hearings of the licensing panel.
7.
Receive record and balance all monies received within Licensing.
Special Factors
As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority�s establishments.
This job description outlines the duties and responsibilities of the position and is designed for the benefit of both the post holder and the council in understanding the prime functions of the post. It should not be regarded as exclusive nor exhaustive as there may be other duties and requirements associated with and covered by the grading of the post.
Management have the right to vary the duties after consultation with the post holder.
This job description sets out the duties and responsibilities of the job at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the job.
Charnwood Borough Council is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.
Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX
Charnwood Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £12.21 per hour
Job Purpose
To assist in the carrying out of Licensing and registration duties delegated to the Licensing Section in accordance with relevant legislation and the Councils Policies and procedures, such as the statutory regulation of Alcohol, Gambling, Scrap Metal, Hackney Carriage and Private Hire licensing and other associated regulatory duties.
Duties and Responsibilities
1.
Receive and analyse new applications, variations and transfers (checking/analysing the required documentation for validity and accuracy) made under the Licensing Act 2003 and Gambling Act 2005. Prepare and issue licensing documents in accordance with application procedure.
2.
Receive and analyse applications for Hackney Carriage and Private Hire Vehicle/Driver Licences. Check/analyse all required documentation for validity and accuracy including DBS, Medical, and DVLA information. Prepare and issue driver and vehicle licenses, badges and plates in accordance with application procedure.
3
Provide information to the public, deal with enquiries and complaints from applicants, colleagues and Elected Members by telephone, e-mail, and face to face in the reception area of the Council.
4
Liaise with other internal / external agencies as required, e.g., the Police and Environmental Protection.
5.
Demonstrate and apply specialist skills with an ability to develop a clear understanding of complex licensing issues. Keep up to date with legal, legislative and organisational changes within the licensing section and Council in order to provide accurate information to all customers.
6.
Provide assistance and support to other members of the Licensing team to ensure effective maintenance of the teams filing and record keeping (manual and computer records) and assist in the preparation of reports to be presented at hearings of the licensing panel.
7.
Receive record and balance all monies received within Licensing.
Special Factors
As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority�s establishments.
This job description outlines the duties and responsibilities of the position and is designed for the benefit of both the post holder and the council in understanding the prime functions of the post. It should not be regarded as exclusive nor exhaustive as there may be other duties and requirements associated with and covered by the grading of the post.
Management have the right to vary the duties after consultation with the post holder.
This job description sets out the duties and responsibilities of the job at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the job.
Charnwood Borough Council is seeking to promote the employment of disabled people and will make any adjustments considered reasonable to the above duties under the terms of the Equality Act 2010 to accommodate a suitable disabled candidate.