Customer Service Executive
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | £12.21 to £14 per hour |
| Hours: | Full time |
| Closing date: | 10 January 2026 |
| Location: | Ealing Cross, 1st Floor, 85 Uxbridge Road, London W5 5BW |
| Remote working: | On-site only |
| Company: | PIXEL ART STUDIOS LIMITED |
| Job type: | Permanent |
| Job reference: |
Summary
Pixel Art Studios Limited is looking for a dedicated and customer-focused Customer Service Executive to join our vibrant team. As a Customer Service Executive, you will play a key role in providing exceptional support to our clients, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your primary responsibilities will include assisting customers via phone, email, or chat, understanding their needs, and troubleshooting problems.
Main duties include:
• Respond to customer inquiries and resolve complaints promptly and professionally via phone, email, or in-person interactions.
• Offer clear and accurate information regarding products and services, assisting customers in making well-informed decisions.
• Maintain and update customer accounts and transaction records with attention to detail and accuracy.
• Keep detailed records of customer interactions, transactions, feedback, and any complaints.
• Ensure customer satisfaction by providing efficient and courteous support at all times.
Skills and Education:
• Proven experience in customer service or a similar role.
• Strong phone contact handling skills and active listening abilities.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
Main duties include:
• Respond to customer inquiries and resolve complaints promptly and professionally via phone, email, or in-person interactions.
• Offer clear and accurate information regarding products and services, assisting customers in making well-informed decisions.
• Maintain and update customer accounts and transaction records with attention to detail and accuracy.
• Keep detailed records of customer interactions, transactions, feedback, and any complaints.
• Ensure customer satisfaction by providing efficient and courteous support at all times.
Skills and Education:
• Proven experience in customer service or a similar role.
• Strong phone contact handling skills and active listening abilities.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.