GI Medicine Service Manager | University College London Hospitals NHS Foundation Trust
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,419 - £55,046 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 10 January 2026 |
| Location: | London, NW1 2PG |
| Company: | University College London Hospital |
| Job type: | Contract |
| Job reference: | 7669961/309-UCLH-7183 |
Summary
An exciting opportunity has arisen for a motivated and focused Service Manager to join the GI Medicine Team on a fixed term contract.
As Service Manager you will provide operational support to the GI Medicine Service, including both Gastroenterology outpatients and our specialist GI Physiology unit. You will be responsible for managing an admin team responsible for outpatient and treatment booking, patient queries and general administration support to the medical and surgical teams. Reporting to the Assistant General Manager you will lead on cancer waiting times and be responsible for the RTT pathway.
We are looking for an individual who has proven experience of leading and running a service. You will have excellent communication and interpersonal skills with the ability to work well under pressure and meet the challenges of working to deadlines. A successful candidate will need to have a proven track record of managing key performance targets and have proven experience in people management. You will be a team player with the drive and energy to improve the patient experience.
The ideal candidate will have a patient centered approach and experience of working within a busy NHS team, and able to work autonomously as well as part of a team.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working.
To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?
This advert closes on Thursday 25 Dec 2025
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