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Contracts Logistics Administrator - Customer Service

Job details
Posting date: 10 December 2025
Salary: £27,000 per year
Additional salary information: Free parking
Hours: Full time
Closing date: 09 January 2026
Location: Sheffield, South Yorkshire, S35 2PF
Remote working: On-site only
Company: Manpower UK Limited
Job type: Permanent
Job reference: BBBH429311_1765392691

Summary

Job Title: Contract Logistics Administrator - Customer Service

Location: Chapeltown, Sheffield
Hours: Monday-Friday, 09:00-17:00
Salary: £27,000 per annum
Contract Type: Permanent
Industry: Logistics

About the Role

We are seeking a proactive and customer-focused Contract Logistics Administrator to join our busy Customer Services team within a leading logistics company. You will play a key role in supporting customers, managing enquiries, and ensuring efficient communication between internal teams and external clients.

Key Responsibilities

  • Respond to customer enquiries via phone, email, and online systems in a timely and professional manner.

  • Provide updates on deliveries, orders, and logistics queries.

  • Liaise with warehouse, transport, and operations teams to resolve issues.

  • Track and record customer interactions using internal systems.

  • Manage and escalate customer complaints where necessary.

  • Support colleagues with general administrative tasks.

  • Maintain high standards of customer care and service delivery.

Skills & Experience

  • Previous experience in a customer service role, ideally within logistics, supply chain, or a fast-paced environment.

  • Strong communication and interpersonal skills.

  • Excellent problem-solving abilities with a customer-first mindset.

  • Ability to work efficiently under pressure and manage multiple tasks.

  • Proficient in Microsoft Office and comfortable using digital systems.

  • Strong attention to detail and organisational skills.

What We Offer

  • Competitive annual salary of £27,000 (pro-rata for the temporary contract).

  • Full-time office-based hours, Monday to Friday.

  • Supportive team environment.

  • Opportunity to gain experience within a dynamic logistics organisation.

    If this is you ***apply now****