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Customer Service job to start in January 2026

Job details
Posting date: 10 December 2025
Salary: £24,800.00 per year
Additional salary information: hybrid working days available
Hours: Full time
Closing date: 17 December 2025
Location: Brighton, East Sussex, BN1 2RL
Remote working: Hybrid - work remotely up to 3 days per week
Company: Brook Street
Job type: Contract
Job reference: BBBH429301_1765388255

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Summary

Customer Service Advisor (6-Month Contract)
Location: Brighton (Hybrid after training)
Start Date: 12th January
Salary: £24,800 per annum pro rata
Monday - Friday 9am -5.30pm

We are currently recruiting for friendly, confident Customer Service Advisors to join the Brighton team on a 6-month contract, with the potential to go permanent.

About the Role
  • 2-week office-based training, then hybrid working

  • Handle customer enquiries by phone, email, and chat

  • Give clear information on products and update customer records

  • Provide great service and resolve queries efficiently

What You Need
  • Customer service experience (contact centre, retail, hospitality, etc.)

  • Excellent communication and listening skills

  • Good IT skills and the ability to use multiple systems

  • Positive attitude, attention to detail, and problem-solving ability

What's on Offer
  • Supportive team and strong training

  • Flexible hybrid working after training (up to 3 days from home option)

  • Chance for the role to become permanent

If you're customer-focused and ready to start on 12th January, we'd love to hear from you.
Interviews will be week commencing 15th December.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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