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Receptionist

Job details
Posting date: 10 December 2025
Salary: £12.50 per hour
Additional salary information: £12.50 an hour
Hours: Full time
Closing date: 31 January 2026
Location: South Croydon, CR2 7NG
Company: NHS Jobs
Job type: Permanent
Job reference: A4683-25-0008

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Summary

Answer incoming telephone calls, transferring them or handling the callers request appropriately. Signpost patients to the appropriate service. Manage all queries efficiently and as required. Provide holiday and sickness cover when needed. Maintain a clean, tidy, and effective working area at all times. Process appointment requestsboth same-day and futurevia telephone and in person. Maintain and monitor the practice appointment system. Process patients change of address and maintain knowledge of the practice boundary area. Process repeat prescription requests in line with practice guidelines. Complete data entry for new and temporary registrations and update patient information as required. Carry out other administrative tasks as needed. Clear consulting rooms after surgeries. Ensure building security, including thorough knowledge of doors, windows, and alarms. Undertake any additional tasks allocated by management.

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