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Patient Service Clerk

Job details
Posting date: 10 December 2025
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 04 January 2026
Location: Poole, BH15 4JQ
Company: NHS Jobs
Job type: Permanent
Job reference: A4962-25-0039

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Summary

The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

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