Warning
This job advert has expired and applications have closed.
Homelessness Prevention Relief officer
| Posting date: | 10 December 2025 |
|---|---|
| Salary: | £822.85 per week |
| Hours: | Full time |
| Closing date: | 22 December 2025 |
| Location: | North London |
| Remote working: | On-site only |
| Company: | VENOT Services Limited |
| Job type: | Temporary |
| Job reference: |
Summary
The successful candidate is requires to:
• Undertaking an holistic housing assessment providing targeted intervention and ensure all customers have a positive experience and receive the right answer first time with consistent high quality.
• Where eligible, assess individuals and families for temporary accommodation
• Advice and support to access private rented accommodation options
• Facilitate mediation between landlords and tenants, parents relatives and family relationship breakdowns in order to prevent homelessness.
• Provision of guidance regarding welfare benefits, income maximisation, employment opportunities and onward referrals where appropriate.
• Ending prevention and relief duties for non-priority cases
• Ending relief and main housing duties for priority need cases including providing tenancy sustainment, nominations to suitable accommodation, final offers and reassessments of waiting list points.
• Completion of data input on world to support the council’s HCLIC returns to central government.
To ensure the Housing Needs and Strategy service is seen as the best service in the country through the work you conduct on a daily basis.
To place the residents at the heart of our services and to treat every resident as if we are providing a service to an important member of our family.
To promote the spirit of the Homelessness Reduction Act 2017 and prevention of homelessness every day of your work.
To operate to the highest professional customer care standards for the delivery of the homelessness service. This includes the provision of a responsive and empathetic service that places the customer at the heart of service delivery. All work undertaken should be through a trauma informed lens with the awareness that trauma and its affects can impact people differently.
Responsibility in delivering a co-ordinated approach to homelessness prevention and relief for families and vulnerable persons through developing and maintaining effective working relationships with other Council teams (within Housing Needs and Strategy), services and external agencies.
• Undertaking an holistic housing assessment providing targeted intervention and ensure all customers have a positive experience and receive the right answer first time with consistent high quality.
• Where eligible, assess individuals and families for temporary accommodation
• Advice and support to access private rented accommodation options
• Facilitate mediation between landlords and tenants, parents relatives and family relationship breakdowns in order to prevent homelessness.
• Provision of guidance regarding welfare benefits, income maximisation, employment opportunities and onward referrals where appropriate.
• Ending prevention and relief duties for non-priority cases
• Ending relief and main housing duties for priority need cases including providing tenancy sustainment, nominations to suitable accommodation, final offers and reassessments of waiting list points.
• Completion of data input on world to support the council’s HCLIC returns to central government.
To ensure the Housing Needs and Strategy service is seen as the best service in the country through the work you conduct on a daily basis.
To place the residents at the heart of our services and to treat every resident as if we are providing a service to an important member of our family.
To promote the spirit of the Homelessness Reduction Act 2017 and prevention of homelessness every day of your work.
To operate to the highest professional customer care standards for the delivery of the homelessness service. This includes the provision of a responsive and empathetic service that places the customer at the heart of service delivery. All work undertaken should be through a trauma informed lens with the awareness that trauma and its affects can impact people differently.
Responsibility in delivering a co-ordinated approach to homelessness prevention and relief for families and vulnerable persons through developing and maintaining effective working relationships with other Council teams (within Housing Needs and Strategy), services and external agencies.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.