Feedback and Resolutions Officer
| Posting date: | 10 December 2025 |
|---|---|
| Salary: | £20.00 per hour |
| Hours: | Full time |
| Closing date: | 15 December 2025 |
| Location: | North London |
| Remote working: | On-site only |
| Company: | VENOT Services Limited |
| Job type: | Temporary |
| Job reference: |
Summary
The successful candidate would support the organisation to improve service delivery and apply learning from resident and other
stakeholder feedback.
Ensuring effective application of the corporate feedback procedures for complaints, compliments &
suggestions, the members’ enquiries arrangements, and Freedom of Information Act (FOI) requests &
Environmental Information Regulations (EIR) procedures and seeking resolution to issues raised at
the earliest stage of the process.
stakeholder feedback.
Ensuring effective application of the corporate feedback procedures for complaints, compliments &
suggestions, the members’ enquiries arrangements, and Freedom of Information Act (FOI) requests &
Environmental Information Regulations (EIR) procedures and seeking resolution to issues raised at
the earliest stage of the process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.