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Medical Secretary

Job details
Posting date: 10 December 2025
Salary: £13.50 per hour
Additional salary information: £13.50 an hour
Hours: Full time
Closing date: 31 December 2025
Location: Stafford, ST16 1BS
Company: NHS Jobs
Job type: Permanent
Job reference: A0987-25-0008

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Summary

Processing of information (electronic and hard copy) in a timely manner Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Supporting the administration and receptionist teams with patient registration, booking appointments Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments. Respond to patient queries and provide information about services, opening hours, and other relevant information. Typing letters, reports and associated documentation as required Processing referrals using the electronic referral system (ERS) Scanning of patient related documentation and attaching scanned documents to patients healthcare records Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Assist with general administrative tasks Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.

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