Operations Support Officer
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25844.1-25844.1 per annum |
| Hours: | Part time |
| Closing date: | 08 January 2026 |
| Location: | Warrington, WA3 7PB |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306526-43832562 |
Summary
Serco Limited
Days:
Location: Warrington / Hybrid (home and office-based)Hours: Day: Part time 20 hours 14:00 – 19:00 on 4 days per week across 7 daysSalary: £25,844.10 (pro rata)
At Serco, we’re supporting the Ministry of Justice by delivering Electronic Monitoring Services (EMS) that help keep the public safe and support rehabilitation. Our work ensures individuals meet their curfew conditions, using technology and data to make communities safer.
We’re looking for a detail-driven Operational Support Officer to join our daytime team at our Warrington Monitoring Centre.
What you’ll do:
- Review, input, and analyse data from monitoring systems to support operational decision-making.
- Identify and investigate trends and anomalies in daily reports.
- Raise and manage documentation for compliance and non-compliance reporting.
- Collate and distribute information requested by internal and external stakeholders.
- Manage shared inboxes and team communications efficiently.
- Maintain accurate records across multiple systems while working toward team KPIs.
What you’ll bring:
- Strong attention to detail and excellent data entry skills.
- Confidence using Microsoft Office, particularly Excel and Outlook.
- Ability to work to targets and deadlines in a fast-paced environment.
- Experience handling sensitive data with accuracy and integrity.
This role is perfect for someone who enjoys structured, analytical work and takes pride in accuracy and consistency. You’ll play a vital part in ensuring the data that drives key decisions is correct and reliable.
Join us, and help make a measurable difference every day.
What we offer
- Up to 6% contributory pension scheme
- 25 days annual leave plus bank holidays
- Career opportunities across their entire AASC contract
- Employee discounts for major retailers and leisure activities
Why Serco?
Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals.
We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance.
This ultimately contributes to the delivery of vital public services in the UK.
Days:
Location: Warrington / Hybrid (home and office-based)Hours: Day: Part time 20 hours 14:00 – 19:00 on 4 days per week across 7 daysSalary: £25,844.10 (pro rata)
At Serco, we’re supporting the Ministry of Justice by delivering Electronic Monitoring Services (EMS) that help keep the public safe and support rehabilitation. Our work ensures individuals meet their curfew conditions, using technology and data to make communities safer.
We’re looking for a detail-driven Operational Support Officer to join our daytime team at our Warrington Monitoring Centre.
What you’ll do:
- Review, input, and analyse data from monitoring systems to support operational decision-making.
- Identify and investigate trends and anomalies in daily reports.
- Raise and manage documentation for compliance and non-compliance reporting.
- Collate and distribute information requested by internal and external stakeholders.
- Manage shared inboxes and team communications efficiently.
- Maintain accurate records across multiple systems while working toward team KPIs.
What you’ll bring:
- Strong attention to detail and excellent data entry skills.
- Confidence using Microsoft Office, particularly Excel and Outlook.
- Ability to work to targets and deadlines in a fast-paced environment.
- Experience handling sensitive data with accuracy and integrity.
This role is perfect for someone who enjoys structured, analytical work and takes pride in accuracy and consistency. You’ll play a vital part in ensuring the data that drives key decisions is correct and reliable.
Join us, and help make a measurable difference every day.
What we offer
- Up to 6% contributory pension scheme
- 25 days annual leave plus bank holidays
- Career opportunities across their entire AASC contract
- Employee discounts for major retailers and leisure activities
Why Serco?
Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals.
We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance.
This ultimately contributes to the delivery of vital public services in the UK.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.