Enhanced Care Team Support Worker
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 28 December 2025 |
| Location: | Warwick, CV34 5BW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9203-25-0643 |
Summary
Full attendance and completion of identified courses and competences is considered essential and a prerequisite for this post. General Duties Uphold the Trust values and standards at all times Working collaboratively with the patient, their careers and the ward/department teams to gather information relating to the patients pre-hospital state recording lifestyle choices, occupation, routine, likes and dislikes, mood, behaviour. Working alongside ward/department teams to ensure a shift plan is instigated to guarantee a patient requiring arms length observation is at no time left unsupervised Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment Collaborating with members of the MDT to ensure appropriate adaptions or actions are instigated at the patients bedside/ bay to remove hazards that potentially could lead to a deliberate act of self-harm or accidental injury to the patient or others. Working with the patient/their families and carers to the support the patient to orientate and familiarise themselves to bedside /ward environment i.e., access to own clothing, make-up and toiletries, favourite belongings/comforters, clocks, photos, music, reading material and aids. Deploying multi-sensory stimulation techniques (such as music, massage, memory collecting) to encourage the patient to participate in personal care, improving cognitive function and reducing the risk of boredom and behavioural and psychological distress. Ensuring that de-escalation techniques are planned and instigated, using the least restrictive methods which are proportionate to risk managing episodes of distress, volatile behaviour or with a focus towards prevention. Ensure all episodes of behavioural or psychological disturbance are reported to the nurse in charge, documented in the patient notes and the escalation procedures expedited. Providing advise /handover to ECT and ward team with regards to known triggers for escalating behaviours and methods to prevent such behaviours including meaningful activity and distraction techniques. Playing a key role in ensuring patients and their families are offered regular updates on the progress of care and are encouraged to participate in establishing requirements and care needs for and following discharge. Ensuring that the daily/rounding observation charts are complete and that the need for enhanced care is evaluated daily with the ward team and ECT Lead. Providing shift handover to ward staff and members of the ECT. Ensuring any concerns are reported in a timely and responsive manner. To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture To take reasonable care of the health and safety of themselves and of others. To adhere to the Trusts presentation policy, maintaining a smart appearance at all times. All employees will have an organisational and individual responsibility towards safeguarding vulnerable adults, young people and children. Where employees are working with children, young people and families they have a responsibility to cooperate in national and local safeguarding policy around early intervention activities appropriate to improving health outcomes. To assist other wards, departments and teams within the Trust as and when required by service needs Clinical Duties: Undertake and record accurately patient observations, reporting/escalating any abnormalities immediately to a RN. This may include some of the following: Temperature, pulse, blood pressure and respiratory rate, blood glucose Oxygen saturation levels Consciousness levels, AVPU Hourly urine output Monitor bowel habits according to Bristol stool chart Patient at Risk/Early warning scores/escalation Weight/height