Receptionist/Care Navigator
| Dyddiad hysbysebu: | 09 Rhagfyr 2025 |
|---|---|
| Cyflog: | £23,875.00 i £24,340.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £23875.00 - £24340.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Rhagfyr 2025 |
| Lleoliad: | Sunderland, SR6 7EE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4812-25-0010 |
Crynodeb
The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior administrator/office manager/practice manager, dependent on current and evolving practice workload and staffing levels: Maintaining and monitoring the practice appointments system Processing requests for appointments, visits and telephone consultations in person or via telephone/eConsult/emails whilst ensuring callers are signposted appropriately or directed to the most suitable healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter