Contact Centre Team Leader
| Dyddiad hysbysebu: | 09 Rhagfyr 2025 |
|---|---|
| Cyflog: | £32,500 i £35,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | BUPA Medical & Dental, life cover, income protection, pension. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Ionawr 2026 |
| Lleoliad: | Manchester, Greater Manchester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Red Dot Commercial Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7XX5RY65 |
Crynodeb
Job Description
Contact Centre Team Leader £32,500 - £35,000 Full-time
If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too.
What you'll be doing: Contact Centre Team Leader
Coaching and developing a contact centre team
Setting goals and helping your advisors hit them
Managing escalations and spotting performance trends
Turning insights into clear actions
Supporting the operation through a period of transition
What you need: Contact Centre Team Leader
People leadership experience
Strong coaching and performance management skills
Confident problem solver with an analytical approach
Enjoy developing others and raising capability in the team
The offer: Contact Centre Team Leader
£32,500 - £35,000
BUPA Medical & Dental, life cover, income protection, pension
Wellbeing-focused, inclusive culture
Clear internal development routes
How to apply
Send your CV and well be in touch to talk through the role.
Apply now.
Contact Centre Team Leader £32,500 - £35,000 Full-time
If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too.
What you'll be doing: Contact Centre Team Leader
Coaching and developing a contact centre team
Setting goals and helping your advisors hit them
Managing escalations and spotting performance trends
Turning insights into clear actions
Supporting the operation through a period of transition
What you need: Contact Centre Team Leader
People leadership experience
Strong coaching and performance management skills
Confident problem solver with an analytical approach
Enjoy developing others and raising capability in the team
The offer: Contact Centre Team Leader
£32,500 - £35,000
BUPA Medical & Dental, life cover, income protection, pension
Wellbeing-focused, inclusive culture
Clear internal development routes
How to apply
Send your CV and well be in touch to talk through the role.
Apply now.