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Healthcare Administrator – HMP Coldingley | Central and North West London NHS Foundation Trust

Job details
Posting date: 09 December 2025
Salary: Not specified
Additional salary information: £26,240 - £27,928 p.a Inc. fringe HCAS (pro rata if part time)
Hours: Full time
Closing date: 08 January 2026
Location: Bisley, Surrey, GU24 9EX
Company: CNWL NHS Foundation Trust
Job type: Permanent
Job reference: 7670024/333-D-HJ-1914-B

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Summary


Central & North West London NHS Foundation Trust is a Top Employer Award Winner & works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.

In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiasticHealthcare Administrator to join our forward thinking, friendly & expanding Admin team atHMP Coldingley. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.

We are particularly looking for people with experience of supporting an Integrated Substance Misuse Team (ISMT) who deliver psychosocial interventions, Clinical interventions & accredited treatment programmes for offenders coming into prison that are identified as having a drug or alcohol problem.
• Review reports sent by the Drug Treatment Monitoring and engage positively in team meetings and supervision sessions as required by the Data Control Manager.
• To provide efficient and effective administrative support to the Healthcare team comprising primary care, mental health and substance misuse.
• The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These require administrative and IT skills
• The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through
· Monthly supervision
· Annual personal development plans/appraisals
· Access to exciting internal and external training opportunities.
Excellent progression through various career pathway opportunities such as but not limited to
· Preceptorship Programme
· Support and guidance with Revalidation
· Hidden Gem and annual award ceremonies
Excellent staff benefits, our benefit packages are amongst the best in London and include:
· Health and wellbeing services
· Season ticket loans
· Cycle to work scheme
· Relocation package*subject to meeting criteria*



Administration and Communication:
• To book internal and external appointments for patients, change and update appointments in line with performance monitoring targets and service policies and procedures.
• To prepare and distribute documents, mainly created using Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to.
• To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer queries as appropriate to relevant members of the clinical team.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK


This advert closes on Tuesday 23 Dec 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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