Office Manager
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 19 December 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | The Textile Institute |
| Job type: | Permanent |
| Job reference: | Office Manager 2025 |
Summary
About the Role
We're looking for an experienced, confident, and highly proactive Office Manager to take ownership of the day-to-day running of our office and support the wider team. This is a role for an independent thinker; we want someone who sees what needs doing and just gets on with it.
You'll be the go-to person for keeping everything ticking over; managing relationships, handling facilities, supporting CEO and Honorary Officers, and jumping into a range of administration and support tasks. You’ll need to be comfortable using current IT systems and able to work across multiple platforms with minimal supervision.
Job Purpose:
The Office Manager is responsible for the smooth running of the office and providing comprehensive administrative and operational support to ensure the charity meets its strategic and day-to-day goals. As part of a small team, the Office Manager plays a pivotal role in coordinating key functions such as HR administration, H&S matters, operations, finance support, governance, facilities, and stakeholder communications.
Key Responsibilities
Office Management:
Ensure the office operates efficiently and is a welcoming, safe, and productive environment.
Maintain IT, digital and telephone systems, liaising with external providers where necessary.
Maintain office supplies, equipment, and ensure smooth day-to-day operations.
Act as first point of contact for general enquiries (phone/email).
Responsible for office health and safety procedures, ensuring compliance, and liaising with external suppliers as and where required.
Manage contractual, insurance, and legal compliance requirements for the office.
· Ensure GDPR compliance and secure data handling; liaise with the ICO when necessary.
· Manage and maintain office filing systems, both physical and digital, to minimise paper usage.
· Maintain a central staff almanac or tracker of ongoing projects, responsibilities, and key activities.
Administrative Support:
Provide executive support to the Chief Executive and Trustees (including but not limited to diary management, travel arrangements, and meeting coordination).
Manage incoming and outgoing communications and documentation.
Overseeing and coordinating the organisation of committee meetings across all committees, including supporting individual committee secretaries when required.
Finance:
Collaborate with the finance lead to approve invoices, manage creditor and debit payments, and oversee budget and cashflow monitoring.
Approve payroll, ensuring confidentiality and compliance with relevant legislation.
Oversee and manage pension administration, including coordinating enrolment, contributions, compliance with regulations, and employee inquiries.
HR Support:
· Responsible for managing HR procedures, ensuring compliance with relevant. regulations, and liaising with external suppliers as necessary.
· Support recruitment and onboarding processes, including advertising vacancies, conducting initial screenings, and coordinating interviews.
· Maintain and update HR records, ensuring compliance with data protection regulations.
· Handle employee queries related to benefits, policies, and general HR matters.
· Assist in the management and administer employee leave, sickness, and attendance records and time off tracking.
· Assist with employee performance management, including but not limited to tracking appraisals and probation periods.
· Coordinate employee training and development programs.
Governance and Compliance:
Maintain statutory records and ensure timely filings with the Charity Commission and Companies House.
Support Trustee onboarding and ongoing compliance with governance requirements.
Ensure policies and procedures are up to date and effectively implemented.
· Provide weekly updates and coordinate calendar dates, meetings, and briefings for Honorary Officers.
· Managing our team of TIIHQ staff.
Communications and Events:
· Coordinate internal and external communications , including newsletters, news posts, updates, social media and email campaigns (e.g. via Constant Contact), while maintaining an up to date communications calendar and database.
Oversee website content and social media activity, ensuring accuracy, relevance, and consistency in collaboration with other team members.
Support the planning, coordination, and delivery of events.
Person Specification:
Essential:
Proven experience in office administration or management, preferably in a charity or non-profit environment
Strong organisational and time-management skills
Excellent written and verbal communication skills
Strong attention to detail and a sense of pride in keeping things in order
Tech-savvy and confident with online systems, digital forms, shared files, calendars, and cloud-based tools, proficiency in Microsoft Office and general IT literacy
Ability to work independently and as part of a small team
High level of discretion and integrity
Desirable:
Understanding of charity governance and reporting requirements
Experience with finance systems or bookkeeping
Familiarity with website content management systems and basic social media tools
Degree in Business administration / management or similar qualifications
Benefits:
· Modern workspace in central Manchester
· Competitive salary
· 25 days annual leave plus bank holidays increasing by 1 day per year of service up to a maximum of 30 days
· Life assurance scheme and Health and Wellbeing package provided after successful completion of the probation period
· Friendly and collaborative working environment
This is a brilliant role for someone who thrives on variety, enjoys making things run smoothly, and wants to be part of a growing and ambitious organisation.
Job Types: Full-time, Permanent
Benefits:
Good company pension
Health & wellbeing programme
We're looking for an experienced, confident, and highly proactive Office Manager to take ownership of the day-to-day running of our office and support the wider team. This is a role for an independent thinker; we want someone who sees what needs doing and just gets on with it.
You'll be the go-to person for keeping everything ticking over; managing relationships, handling facilities, supporting CEO and Honorary Officers, and jumping into a range of administration and support tasks. You’ll need to be comfortable using current IT systems and able to work across multiple platforms with minimal supervision.
Job Purpose:
The Office Manager is responsible for the smooth running of the office and providing comprehensive administrative and operational support to ensure the charity meets its strategic and day-to-day goals. As part of a small team, the Office Manager plays a pivotal role in coordinating key functions such as HR administration, H&S matters, operations, finance support, governance, facilities, and stakeholder communications.
Key Responsibilities
Office Management:
Ensure the office operates efficiently and is a welcoming, safe, and productive environment.
Maintain IT, digital and telephone systems, liaising with external providers where necessary.
Maintain office supplies, equipment, and ensure smooth day-to-day operations.
Act as first point of contact for general enquiries (phone/email).
Responsible for office health and safety procedures, ensuring compliance, and liaising with external suppliers as and where required.
Manage contractual, insurance, and legal compliance requirements for the office.
· Ensure GDPR compliance and secure data handling; liaise with the ICO when necessary.
· Manage and maintain office filing systems, both physical and digital, to minimise paper usage.
· Maintain a central staff almanac or tracker of ongoing projects, responsibilities, and key activities.
Administrative Support:
Provide executive support to the Chief Executive and Trustees (including but not limited to diary management, travel arrangements, and meeting coordination).
Manage incoming and outgoing communications and documentation.
Overseeing and coordinating the organisation of committee meetings across all committees, including supporting individual committee secretaries when required.
Finance:
Collaborate with the finance lead to approve invoices, manage creditor and debit payments, and oversee budget and cashflow monitoring.
Approve payroll, ensuring confidentiality and compliance with relevant legislation.
Oversee and manage pension administration, including coordinating enrolment, contributions, compliance with regulations, and employee inquiries.
HR Support:
· Responsible for managing HR procedures, ensuring compliance with relevant. regulations, and liaising with external suppliers as necessary.
· Support recruitment and onboarding processes, including advertising vacancies, conducting initial screenings, and coordinating interviews.
· Maintain and update HR records, ensuring compliance with data protection regulations.
· Handle employee queries related to benefits, policies, and general HR matters.
· Assist in the management and administer employee leave, sickness, and attendance records and time off tracking.
· Assist with employee performance management, including but not limited to tracking appraisals and probation periods.
· Coordinate employee training and development programs.
Governance and Compliance:
Maintain statutory records and ensure timely filings with the Charity Commission and Companies House.
Support Trustee onboarding and ongoing compliance with governance requirements.
Ensure policies and procedures are up to date and effectively implemented.
· Provide weekly updates and coordinate calendar dates, meetings, and briefings for Honorary Officers.
· Managing our team of TIIHQ staff.
Communications and Events:
· Coordinate internal and external communications , including newsletters, news posts, updates, social media and email campaigns (e.g. via Constant Contact), while maintaining an up to date communications calendar and database.
Oversee website content and social media activity, ensuring accuracy, relevance, and consistency in collaboration with other team members.
Support the planning, coordination, and delivery of events.
Person Specification:
Essential:
Proven experience in office administration or management, preferably in a charity or non-profit environment
Strong organisational and time-management skills
Excellent written and verbal communication skills
Strong attention to detail and a sense of pride in keeping things in order
Tech-savvy and confident with online systems, digital forms, shared files, calendars, and cloud-based tools, proficiency in Microsoft Office and general IT literacy
Ability to work independently and as part of a small team
High level of discretion and integrity
Desirable:
Understanding of charity governance and reporting requirements
Experience with finance systems or bookkeeping
Familiarity with website content management systems and basic social media tools
Degree in Business administration / management or similar qualifications
Benefits:
· Modern workspace in central Manchester
· Competitive salary
· 25 days annual leave plus bank holidays increasing by 1 day per year of service up to a maximum of 30 days
· Life assurance scheme and Health and Wellbeing package provided after successful completion of the probation period
· Friendly and collaborative working environment
This is a brilliant role for someone who thrives on variety, enjoys making things run smoothly, and wants to be part of a growing and ambitious organisation.
Job Types: Full-time, Permanent
Benefits:
Good company pension
Health & wellbeing programme