Floor Assistant, V&A East Museum
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | £13.85 per hour |
| Hours: | Full time |
| Closing date: | 21 December 2025 |
| Location: | Queen Elizabeth Olympic Park, Stratford, London |
| Remote working: | On-site only |
| Company: | Victoria and Albert Museum |
| Job type: | Permanent |
| Job reference: | VAM1161315 |
Summary
We're looking for an enthusiastic, communicative and reliable Floor Assistants to help make V&A East’s vision a reality.
Co-created with young people, creatives, and East London locals, V&A East Museum celebrates creativity’s power to bring change around the world. It will feature exhibitions, creative commissions, and events spotlighting the people, ideas and creativity shaping global culture right now. V&A East Museum opens on 18 April 2026.
The team of Floor Assistants will play a key role in maintaining the highest standards of visitor experience and safety across the building. They will ensure that our visitors and diverse audiences feel welcome and engaged, championing V&A East’s values. They will play a key role as V&A East establishes and builds its identity as a leading cultural hub.
V&A East aims to provide a holistic welcome for our visitors. This role will focus on our visitor experience, retail spaces and daytime front of house security awareness. We will provide excellent opportunities for training and experience as it is important for us to provide you with a career-enhancing skillset.
We are incredibly excited about the team we are building, and are looking for forward-thinking, proactive and solution-focused colleagues with whom we can ensure the success of V&A East.
For more information, please read the attached job description, and let us know if you are interested in full or part-time hours on your application form.
We are looking for applications from those living in, or with significant lived experience of, our surrounding boroughs (Hackney, Newham, Tower Hamlets and Waltham Forest) to help build V&A East for and by the local communities.
Co-created with young people, creatives, and East London locals, V&A East Museum celebrates creativity’s power to bring change around the world. It will feature exhibitions, creative commissions, and events spotlighting the people, ideas and creativity shaping global culture right now. V&A East Museum opens on 18 April 2026.
The team of Floor Assistants will play a key role in maintaining the highest standards of visitor experience and safety across the building. They will ensure that our visitors and diverse audiences feel welcome and engaged, championing V&A East’s values. They will play a key role as V&A East establishes and builds its identity as a leading cultural hub.
V&A East aims to provide a holistic welcome for our visitors. This role will focus on our visitor experience, retail spaces and daytime front of house security awareness. We will provide excellent opportunities for training and experience as it is important for us to provide you with a career-enhancing skillset.
We are incredibly excited about the team we are building, and are looking for forward-thinking, proactive and solution-focused colleagues with whom we can ensure the success of V&A East.
For more information, please read the attached job description, and let us know if you are interested in full or part-time hours on your application form.
We are looking for applications from those living in, or with significant lived experience of, our surrounding boroughs (Hackney, Newham, Tower Hamlets and Waltham Forest) to help build V&A East for and by the local communities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.