Welfare, Benefits, and Housing Advisor (x2)
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | £27,693 per year |
| Hours: | Full time |
| Closing date: | 05 January 2026 |
| Location: | E3 4DA |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Mind in Tower Hamlets, Newham, and Redbridge |
| Job type: | Permanent |
| Job reference: |
Summary
We are hiring for 2 positions, 1 Permanent contract and 1 Fixed-Term (12 months) contract.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do:
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do:
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.